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DS-U23-26 Residential Counsellor

Job in Toronto, Ontario, C6A, Canada
Listing for: Springboard
Full Time position
Listed on 2026-01-06
Job specializations:
  • Healthcare
    Community Health, Mental Health
  • Social Work
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 26.84 CAD Hourly CAD 26.84 HOUR
Job Description & How to Apply Below

Base Pay Range

CA $2,684.00/yr - CA $2,684.00/yr

About Us

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard's program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

Who

We Are

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

The

Opportunity

Job Class
:
Union

Department
:
Developmental Services

Location
:
Toronto ON (Toronto East)

Status
:
Relief, Permanent

Pay Rate
: $26.84 hourly

Vacancy Number
: DS-U23-26

Number of vacancies
:
As needed

Available
:
Immediately

Hours/Shifts
:
Flexibility to work 3 varying shifts: 24:00 to 8:00, 8:00 to 16:00, 16:00 to 24:00

Ways You Can Contribute
  • Support and Counselling:
    Provide individuals with support and information as to a decision or course of action for their daily living activities, including but not limited to hygiene, budgeting, cooking, nutrition, social skills and community, and achieving specific goals.
  • Life Skills Facilitation: provide life skills programming, in the home and in the community that promotes learning for independent living.
  • Community Outings/Escorts: provide supports for individuals to actively participate in community activities safely.
  • Conflict Management: manage challenging behaviors in a residential, community setting.
  • Attend to crisis situations using a variety of strategies that reinforce positive behavior and identify before, during, and after behavior through the appropriate collection of objective and accurate information.
  • Address or resolve issues and follow applicable policies and work procedures consistently including but not limited to the principles of reinforcement, safe management techniques in case of crisis or when dealing with challenging behavior.
  • Health and Safety:
    Foster a safe and healthy work environment for the residents and the staff as per policies, procedures and the law.
  • Administrative Duties:
    Provide clerical/reception and administrative support to the program.
Education / Experience
  • Post-Secondary diploma/degree in the Social Services field, e.g., BSW, BA, DSW, SSW.
  • Strong knowledge in computer applications, i.e., MS Word, Excel, PowerPoint, Outlook.
  • Valid First Aid and Safe Management certifications.
  • Minimum two (2) years of recent work‑related experience in the Developmental Service sector in the following areas: working directly with individuals with a developmental disability or dual diagnosis; supports and counselling, life skills facilitation, community supports and safe management.
  • With a thorough understanding of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities (2008).
  • Working knowledge of the Developmental Services Sector.
  • Knowledge of community resources, both internal and external.
Skills / Abilities
  • Individual and group facilitation skills leading to individuals increasing independence in regards to independent living skills.
  • Assessment skills required for both the delivery of service to individuals and daily operational/programming issues, including determination of suitability and assessment of risk to the individuals we serve.
  • Program planning…
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