Patient Services Partner - Veterans Centre LTSE - Regular Part-Time

Patient Services Partner

Summary of Duties

Working with the professional team, the Patient Services Partner participates in the caring of patients by providing a variety of support services to the team and patients. The Partner reflects the Hospital philosophy and mission of service, promotes good public relations with patients, visitors, and staff, and assists with patient care and decontamination of care areas and equipment.

Qualifications and Skills

• Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
• Applicants who have a PSW Certificate will be given priority
• Must have knowledge and ability to assist with direct patient care as required including ambulation, dressing, and turning/repositioning
• Sunnybrook PSP (formerly PSA) course preferred
• Recent PSP experience preferred
• Ability to read and write English
• Two (2) years of related health care experience
• Must be accustomed to high patient acuity
• Excellent communication and interpersonal skills
• Proven ability to work under pressure and to handle various tasks within a limited time frame
• Flexibility and willingness to take direction
• Must be prepared and able to use all personal protective equipment
• Liaises with patients and visitors on a regular basis demonstrating excellent customer service