Clinical Operations Coordination Leader - COMPASS and Addiction Services

Clinical Operations Coordination Leader - COMPASS and Addiction Services

Join to apply for the Clinical Operations Coordination Leader - COMPASS and Addiction Services role at CAMH

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan:
Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at:

• Support and management of the clinical operations in both service areas, including leading debriefing, case conferences, team huddles and crisis management.
• Scheduling and coordination of staff.
• Contract management and support.
• Coordination and standardization of clinic processes.
• Coordination and management of the rollout of corporate initiatives across programs.
• Engagement with internal and external partners.
• Support of the ongoing expansion and optimization of the services.
• Oversight of all technical systems and infrastructure.
• Support of the ongoing strategic priorities of all teams.

The Clinical Operations Coordination Leader will assist with the monitoring of operating costs, budgets and resources; create reports, maintain websites, analyze and interpret data; support staff compliance with CAMH policies and procedures and quality and safety initiatives; and coordinate and assist with recruitment and performance review processes.

You will contribute to staff development by promoting and ensuring a supportive/collaborative learning environment within the Acute Care Program based on the principles of adult learning and standards for administrative and clinical staff, students and ancillary staff; performing human resources responsibilities; liaising with members of the inter‑professional team to ensure high standards of quality and management of patient care outcomes; performing cross‑functional duties consistent with the job classification as assigned or requested.

This position is an excellent development opportunity to learn, lead and collaborate with a seasoned dynamic leadership team committed to progressive change and excellence in practice.

It requires the candidate to work flexible hours.

The successful candidate must have a Bachelor’s degree in healthcare. A Masters in a healthcare field is preferred. Previous supervisory/management experience is preferred. Three (3) years of recent, related leadership experience and knowledge of intake, scheduling as well as the concurrent disorder populations is advantageous. Familiarity with financial and operational practices, knowledge of data analysis, computer proficiency, strong interpersonal communication and problem‑solving skills is beneficial.

You will have demonstrated knowledge and experience of mental health and addiction systems and an understanding of service delivery across diverse patient populations. You will have proven knowledge and experience in concurrent disorders and a commitment to client and family centred care. Strong interpersonal and communication skills (both written and verbal), the ability to work effectively within a dynamic inter‑professional team are essential to the role.

You have a strong working knowledge of Microsoft Office (Word, Outlook, Excel and PowerPoint) and ICARE. Bilingualism (French/English) and/or proficiency in a second language would be an asset.

• Salary is competitive and based on experience, with a hiring range of $91,758.17 – $ per year.
• Employees in this role may progress within the full pay range of $91,758.17 – $ per year.
• CAMH’s Total Rewards:
  Includes participation in HOOPP defined benefit pension plan, extended health and dental benefits, paid vacation starting at 4 weeks, flexible work arrangements, and ongoing professional development support.

This role allows professionals to apply their expertise in a mission‑driven environment dedicated to public health outcomes.