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Unit Secretary, Medical Unit-Neuro​/Stroke - PT; J0226-0154

Job in North York, Toronto, Ontario, M5A, Canada
Listing for: North York General Hospital
Full Time, Part Time position
Listed on 2026-02-11
Job specializations:
  • Healthcare
    Medical Office, Healthcare Administration, Medical Receptionist, Medical Records
Job Description & How to Apply Below
Position: Unit Secretary, Medical Unit-Neuro/Stroke - PT(J0226-0154)
Location: North York

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission:
People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Unit Secretary, Medical Unit-Neuro/Stroke 7SE/8SE
Your goal in this position is to perform administrative, secretarial and receptionist support for Neurology/Stroke/Medicine unit in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation.

This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.

On a practical level, you will

  • Support and adhere to Hospital policies and procedures
  • Communicate with staff, patients, families, internal and external parties
  • Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit
  • Accept, coordinate and triage telephone calls and inquiries and processes them in an appropriate and timely manner
  • Assume responsibility for identification and advancement of issues and concerns with the Unit Administrator or Coordinator in a time sensitive manner
  • Compile and disseminate material/documents related to Program activity
  • Manage confidential information in a sensitive and professional manner
  • Maintain attendance/time reporting information and arrange appropriate relief including agencies
  • Transcribe physicians written orders in an appropriate and timely manner
  • Process online orders, notifies appropriate staff, and specific departments as required
  • Support clinicians with system order entry functions
  • Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments)
  • Maintain organization of admissions, discharges, outstanding orders and patient related information including kardex and medication information, dismantle charts and enters information electronically as required
  • Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required
  • Manage unit supplies, services and repair needs
  • Qualifications

  • Grade XII diploma
  • A medical office assistant certificate or minimum one-year comparable office experience with medical orientation
  • Experience dealing with the public in a fast paced environment and prioritize under stress
  • Accurate minimum typing speed of 45 words per minute
  • Proficiency in Microsoft Office including;
    Word, Excel and Power Point
  • Ability to perform medical transcription
  • Effective written and verbal communication
  • Excellent organizational and problem solving skills
  • Maturity in dealing with all contacts
  • Bilingualism in French/English an asset
  • What We Offer

    Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.
    This is a Part Time Permanent Position with 8 & 12 hour shifts, days and evenings including weekends in the Neurology/Stroke/Medicine Unit. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

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