Client Service Supervisor Therapy

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are seeking an experienced Client Services Supervisor to oversee and manage a team of allied healthcare professionals across disciplines in Greater Toronto Area.

The ideal candidate will have supervisory or leadership experience in healthcare and is a regulated healthcare professional. The Client Services Supervisor will be responsible for ensuring efficient operation, resolving client and funders’ concerns, and identifying potential growth opportunities.

If you thrive on leading a team, solving problems creatively, and have a passion in delivery excellent client service, we'd love to hear from you!

This is a permanent full-time role in a hybrid work environment.

What you will be doing:

• You will be responsible for the day-to-day management and coordination of the services your staff will provide to the community.

• You thrive on being a self-starter and taking initiative.

• You can work well within in a team and are proven to be independent

• You are a solution focused and able to provide the best customer service

• You are driven and committed in building and sustaining strong relationships

Skills needed for success:

• A Registered Allied Health Professional with active membership in their respective regulatory college that is in good standing.

• Previous professional leadership or quality management roles considered an required

• You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast-paced environment.

• Comfortable with dealing with clients who have dynamic and complex cases.

• Highly organized, with ability to multitask conflicting priorities.

• Excellent communication skills, both written and verbal.

• Ability to build relationships with internal and external stakeholders.

• Previous work experience in unionized environment considered an asset

What you can expect: