Clinician Application Consultant, Clinical Informatics - FTT; J0226-0226

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission:
People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Clinician Application Consultant, Clinical Informatics, Information Services. Your goal in this position is to coordinate, implement, evaluate and sustain Digital Health Systems, which primarily include the Electronic Health Records (EHR), at North York General Hospital. You will leverage your clinical expertise to understand digitization needs, aligning healthcare workflows and digital health systems with clinical best practices. You have in depth understanding of current clinical practices at NYGH, excellent interpersonal skills, and very strong organizational skills.

You possess strong written and verbal communication skills and are a collaborative team player who fosters teamwork and works effectively with diverse groups. You will maintain strong working relationships with project team members, multidisciplinary teams, hospital staff, and external vendors. You are adept at problem-solving and demonstrate flexibility and adaptability in dynamic environments. As a dedicated professional, you have a strong interest in digital health systems to enhance quality patient care.

This role supports the hospital’s academic mandate by advancing care through teaching and learning, and by transforming care through research and innovation. Additionally, you contribute to a shared commitment to health and safety by supporting policies that promote a safe and healthy environment for patients, staff, physicians, volunteers, and families.

• Responsible for building and maintaining the enterprise scheduling system and its integration with electronic scheduling orders and patient registration workflows.
• Work closely with clinicians, departmental leadership and project team member to clarify needs, prioritize requests, recommend technology design, workflow, and execute change and adaptation of the system.
• Participate in the implementation of digital health systems aimed to support safe and quality patient care.
• Demonstrate independent decision making as appropriate in evaluation of requests for system improvements and determines feasibility and advisability of system changes.
• Assist in creating tools to promote and communicate process changes which align and optimize the use of digital health systems.
• Participate in the development of testing scenarios and test scripts required to validate the design and build. Participate in the testing and validating of the digital health systems.
• Prepare/support business case development, identifying opportunities, facilitating the proposal process, preparing and evaluating proposals, participating in the response process, and following up on outcomes.
• Attend and actively participates in project events and meetings.
• Performs additional departmental duties as required, including first-line support, on-call responsibilities, and other tasks as needed.
• Work closely with other team members ensures NYGH policies and procedures support Clinical system design.
• Work in accordance with established hospital safety Policies & Procedures.

• Regulated Health Professional, in…