Residential Counsellor; Part-time

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women's experience in today's society, our programs seek to address a range of issues in a woman's life that may contribute to substance use and gambling concerns.

The Residential Counsellor is responsible for the overall safety of the residence and for creating and maintaining a safe and supportive environment for clients during their stay. This position includes supportive counselling, facilitation of evening activities, crisis intervention, conflict mediation, and facilitation of community meetings.

$21.82 - $25.53

• Schedule 1:
  Saturday and Sunday, 8:30 am–4:30 pm & Monday and Tuesday, 4:00 pm–12:00 am
• Schedule 2:
  Tuesday‑Friday, 12:30 am–8:30 am

275A Broadview Ave, Toronto, ON M4M 3H5

• Conduct intake and assessment where designated
• Collaborate and follow up with clients with meeting requirements of residence
• Support clients/residents at the residence in carrying out their treatment plan, and assist with daily routines
• Monitor client relations/issues, ensuring that any crisis identified is addressed and assistance with conflict resolution is offered
• Manage the documentation and recording of information, including the record of case notes in the daily log if necessary
• Supervise and assist residents with any required medication where applicable
• Carry out medication protocols and administration where applicable
• Follow security protocols and address safety concerns as they arise
• Identify and follow up on maintenance issues when they arise
• Collaborate with supervisor to discuss job performance and establish professional goals
• Engage in ongoing staff development and personal learning as agreed to in performance reviews

• Maintain documentation of relevant client interactions and interventions, and contacts with collateral supports
• Monitor the progress of clients, prepare reports and letters as necessary
• Participate in staff meetings, team development and supervision meetings
• Collaborate with supervisor to discuss job performance and establish professional goals
• Engage in ongoing staff development and personal learning as agreed to in performance reviews

• Conduct job responsibilities with a commitment to harm reduction, trauma‑informed, women‑centred and anti‑oppressive practices
• Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor
• Adhere to the policies and procedures of The Jean Tweed Treatment Centre
• Perform other duties as assigned in order to meet the overall goals and objectives of The Jean Tweed Treatment Centre
• Maintain a client service orientation including learning about and addressing client needs and concerns
• Work collaboratively including respect others, sharing information, consulting and celebrating shared successes
• Demonstrate accountability by holding self‑responsible and following through on commitments
• Support inclusion and equity by respecting others, embracing diversity and addressing oppression
• Commit to continuous learning through professional development, giving and receiving constructive feedback and applying new skills

• College Diploma in Addictions and Mental Health or equivalent qualification
• A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or Supportive Housing
• Expertise in providing supportive counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, and substance use
• Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship
• Working knowledge of psycho‑social rehabilitation and recovery principles
• Working knowledge of trauma‑informed practice, women‑centred principles and best practices for women and substance use
• Working knowledge of community resources such as health care
• Ability to work collaboratively in…