Administrative Assistant II, Medical

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Union: Non-Union

Number of Vacancies: 1

New or Replacement role: Replacement

Site: Toronto Western Hospital

Department: Krembil Brain Institute - Neurosurgery

Reports to: Manager/Physician

Hours: 37.5 hours per week

Salary: $25.56 – $31.95 per hour

Shifts: 8-4/9-5 Monday - Friday

Status: Permanent Full-time

Closing Date: March 13, 2026

The MEDICAL ADMINISTRATIVE ASSISTANT II exercises considerable judgment/independence and utilizes knowledge of medical terminology/moderately advanced functions to provide secretarial and clerical services, in support of medical/professional personnel. Do you have a passion for healthcare and want to contribute to a high‑impact clinical care setting? Are you someone who wants to help improve patient access to care, work directly with patients and a dynamic clinical team?

Then this is an excellent opportunity to join UHN’s Krembil Brain Institute, Department of Neurosurgery team! We are seeking a MEDICAL ADMINISTRATIVE ASSISTANT II who will support the Department of Neurosurgery clinical operations.

• Organized and detail‑oriented
• Proactive problem‑solver
• Collaborative team player
• Strong, customer service‑oriented communication skills
• Has a fundamental knowledge of medical terminology and health system navigation

• Acting in a moderately independent manner to maintain written and/or electronic appointment schedule/calendar for various levels of personnel.
• Utilizing knowledge of medical terminology and moderately advanced functions to provide word processing/typing services to facilitate the production of moderately complex documents/materials for assigned personnel.
• Drawing upon knowledge of medical terminology and senior secretarial experience to provide efficient and effective reception responsibilities.
• Organizing, modifying, and maintaining confidential electronic/paper filing/retrieval methods, systems and/or formats.
• Arranging small to mid‑size formal and informal meetings/events.
• Performing moderately complex billing and budgetary functions for multiple cost centers.
• Providing functional supervision and leadership to lower‑classified clerical positions.
• Ensuring efficient operation of the office, within scope of authority.
• Performing other related clerical support activities.
• Performing cross‑functional duties, as assigned or requested.
• Performing other duties consistent with the job classification, as required.

• Completion of Secondary School or recognized equivalent.
• Completion of a recognized post‑secondary office/medical administration program at the certificate level or equivalent.
• Two (2) years related administrative support experience.
• Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is preferred.
• Experience working with online survey and research database tools such as REDCap is an asset.
• Previous on‑the‑job computer/word‑processing in a Microsoft Office environment is preferred.
• Experience working in a health care environment is an asset.
• Fluency in a second language is considered an asset (e.g., French).
• Knowledge of medical terminology is an asset.
• Excellent organizational and time‑management skills.
• Excellent interpersonal, verbal and written communication skills.
• Able to operate effectively in an…