Clerical Support Associate Paediatric Outpatient Clinic

Position Profile

Humber River Health. Lighting New Ways In Healthcare.

Right now we are looking for a Clerical Support Associate to work with our Paediatric Outpatient Clinic
.

Employment Status: Temporary Part-time Duration: December 2026 Hours of Work: Monday – Sunday, Days/Evenings Location: Humber River Health, Willson Site Labour Group: Teamsters Clerical Reporting Relationship: Manager, Paediatrics & NICU Hourly Rate: $29.966 - $31.016

• Provide excellent reception/customer service, patient processing and maintenance of patient records. This includes registration of patients to the out‑patient services as well as booking/editing of patient appointments.
• Maintain/support all clerical and communication functions in the out‑patient services.
• Log and maintain statistics.
• Other related duties as required.

• Must be a high school graduate or equivalent.
• Completed secretarial and medical terminology courses preferred.
• Knowledge of medical terminology is required.
• Minimum of one‑year full time recent clerical experience required, preferably in an out‑patient health care setting.
• Computer skills required, keyboarding 40 wpm required.
• Meditech computer experience is required.
• Community‑wide scheduling experience required.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
• Ability to work independently with minimum supervision, as well as in a team environment.
• Excellent attendance and discipline‑free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Employees have the opportunity to contribute to the Healthcare of Ontario Pension Plan (HOOPP), one of Canada's leading defined benefit pension plans, featuring employer‑matched contributions to help you build a secure retirement.

We welcome applications from individuals of all equity‑deserving groups, including Indigenous peoples, racialised communities, persons living with disabilities, women, 2

SLGBTQ+ individuals and seniors. We recognise that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care. As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.