Cashier/Junior Clerk
Position Details
Union: CUPE TR Clerical
Number of vacancies: 1
New or Replacement Position:
New
Site:
Toronto Rehab - 550 University Avenue, Toronto, Ontario
Department:
Finance – Corporate Billing & Accounts Receivable
Reports to:
Supervisor, Financial Services
Hours:
7.5 hours per day
Wage Range: $27.27 to $28.07 per hour. Start rate non‑negotiable.
Shifts:
Days - Mon‑Fri 8:30 AM to 4:30 PM
Status:
Casual
Closing Date:
June 24, 2026
UHN Corporate Billing & Accounts Receivable (CBAR) is a high‑volume, fast‑paced department responsible for revenue through billing and collection. The Clerical Assistant IV plays a key role in supporting the management of registration practices and cashier operations, maximizing revenue by ensuring in‑patient accommodation requests are properly authorized and signed, and facilitating timely collection of payments through the Cash Office.
Duties- Perform patient/family interviews at bedside to obtain requests for preferred accommodation
- Obtain and verify insurance information and all necessary billing information
- Investigate insurance coverage, patient accommodation requests and allocation options
- Obtain and verify Health card number, insurance coverage, required signatures and credit card imprints for each patient at each encounter.
- Liaise with UHN staff who perform admission duties and in‑patient units to optimize patient revenue
- Review bed assignment to ensure assignment matches patient’s accommodation requests
- Ensure the provision of optimum customer service through the timely collection, verification and correction of patient demographic data
- Receives payments coming in from multiple sources (e.g., patients, department, etc.)
- Remits cheques received from accounts payable and payments from petty cash
- Enters payments coming in from multiple sources (e.g. patients, department, etc.)
- Performs cash counting responsibilities, ensuring cash is secured in appropriate location
- Performs other duties related to the position as required
- Completion of a Business Administration or Accounting diploma required or equivalent relevant experience
- Minimum of 1 year working experience with preference in a healthcare environment
- Ability to discuss financial coverage with patients and/or family members
- Excellent organizational and time management skills with the ability to manage competing priorities in a fast‑paced time‑sensitive environment with minimal direction
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Demonstrated commitment to customer service and satisfaction
- Proficiency in Microsoft Office (Word and Excel)
- Working knowledge in hospital admission and registration process preferred
- Epic system experience preferred
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks such as travel, restaurants, parking, phone plans, auto insurance discounts, on‑site gyms, and more
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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