Clerical Coordinator, Dialysis Clinic

Position Profile

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.

At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital.

Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Employment Status:
Temporary Full-time Duration:
September 2026
Hours of Work: Monday to Friday, primarily day shift. Some evening work may be required.
Location: Humber River Health, Church site. Cross. Some travel may be required between Humber River Health’s sites Labour Group: LiUNA Reporting Relationship: Hourly Rate: $34.470 – $35.616

• Organizes and oversees the daily operation of the clerical area
• Oversees all referrals to the kidney care clinic in collaboration with clinical/clerical staff
• Oversees and manages physicians KCC calendars and organizes opening and closing of clinics accordingly
• Prepares and posts staff schedules in collaboration with manager; in adherence with collective agreement(s) including creating and maintaining KCC clerical assignment sheets
• Ensures complete orientation/training of new clerical staff and/or new processes.
• Oversees the daily operation of the clerical areas and assigns job functions to clerical staff
• Facilitates/problem solves balancing of workload, brings unresolved issues to the attention of the manager
• Assists manager with payroll entry
• Assists when needed in daily operation and is responsible for coverage during staff absences as required
• Collects statistics and data as well as metrics required for program reporting
• Maintains clerical and document supplies, complete supply orders for the department as needed
• Performs duties as delegated by manager/director

• Minimum 3 years recent experience in a busy clinical environment required.
• Experience in a Nephrology or Kidney Care Clinic preferred.
• Completion of a Community College Medical Secretary Diploma or equivalent required.
• Experience with Meditech 6.0
• Exceptional communication skills, both oral and written
• Ability to work autonomously as well as in a team setting.
• Ability to work in a fast paced environment
• Comfortable with managing conflict among team members.
• Excellent organizational, prioritization and multi-tasking skills.
• Proven ability to provide excellent customer service on the telephone and in person
• Computer proficiency and knowledge of MS Office, Excel and Word required.
• Required positive attendance record
• Demonstrated ability to deal courteously and tactfully with patients, physicians and the public, including effectively responding to concerns that arise.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by…