Care Access Scheduling Coordinator

Become a Care Access Scheduling Coordinator with CBI Home Health in Toronto. Manage scheduling requests for caregivers and ensure a seamless experience for clients in a fast-paced contact center.

In this role, your primary focus will be to coordinate the schedules of healthcare providers, optimizing care plans for clients. Strong communication and organizational skills are essential, as you will navigate multiple tasks and stakeholder needs effectively. By facilitating quality care and support, you will contribute directly to positive health outcomes for those in your community.

Key Responsibilities:

• Optimize caregiver assignments using scheduling technology

• Monitor and achieve KPI targets for efficiency

• Communicate actively with clients and care providers

• Forge and nurture relationships with care stakeholders

• Update and manage scheduling databases with accuracy

Requirements:

• High school diploma or equivalent

• Minimum 2 years in customer service or coordination roles

• Skilled in Microsoft Office Suite and scheduling systems

• Excellent communication skills, both spoken and written

• Strong multitasking abilities in a busy environment

Join CBI Home Health to make a meaningful impact while developing your professional skills in the healthcare sector.
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