Patient Education Coordinator – Web Resources

Part-time
Department:
Other (Not Listed)
Compensation: CAD 32.59 - CAD 48.89 - hourly
Company Description   UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
Union:
Non-Union

Number of Vacancies : 1
New or Replacement Position :
New
Site:
Princess Margaret Cancer Centre
Department:
Patient Education and Engagement

Reports to:

Manager, Patient Education and Engagement
Salary range :$32.59 - $48.89 per hour

Hours:

Variable
Status:
Casual
Closing Date:  August 8, 2026
As an integral member of the Patient Education and Engagement Program, the Patient Education Coordinator – Web Resources helps create a culture of health literacy, patient education and engagement by participating in the production cycle of electronic UHN patient education publications and resources. The Coordinator works closely with all members of the Patient Education and Engagement team and in partnership with clinical teams and health professions, building education and engagement best practices into daily operations at UHN through a focus on clear communication.

The Coordinator is responsible for content staging for all UHN patient education electronic publications; acting as a communications consultant both for authors of patient education material and the internal and external needs of the Patient Education Program; maintaining Patient Education Program editorial policy and publishing procedures.
Duties
Stage content for all UHN patient electronic education publications, using finalized content from the Health Communications Specialist and various subject-matter experts
Buildand/ or update clean, accessible HTML pages for the Health Information section of
Provide expert consultation on clear communication for HTML patient education resources at UHN,including testing content and flagging errors
Collaborate across hospital sites to identify shared education needs and opportunities
Contribute to the development, implementation, and evaluation of strategies that support educational programs and projects across hospital sites
Participate in resource development and quality improvement initiatives
Maintain Patient Education Program editorial policy and publishing procedures and ensures all content meets the highest standards for web accessibility and user-centred design
Support additional tasks and special projects as assigned/ as time allows, including reviewing previously published content for quality improvements, mapping related links and videos to Health Topics pages, and preparing content for transition to a new platform in 2027
Qualifications     Completion of post-secondary certificate, diploma, or degree program in communications, web publishing, web content development, or other relevant discipline required.
Proficiency in HTML and CSS
Experience navigating and editing on Microsoft SharePoint or similar enterprise content management systems and familiarity with Microsoft 365 integrations (Power Automate, Lists, Document Libraries) as well as Microsoft Word, Teams, One Drive and Outlook.
Familiarity with principles of health literacy, accessibility, patient engagement, user centered design, inclusive language and patient education
Outstanding communication (verbal & written), attention to detail, customer service and…