Student - Practitioner Network Operations (Hybrid

WHO WE ARE

When it comes to health, we’re always looking for waysto push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter’s prescription. Heknew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and Green Shield was born as a not-for-profit with a missionto support better health for all Canadians.

We aren’t just a health and benefits company. We’rethe only not-for-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We’re noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.

Base Salary: $22.50/hour

Reporting to the Supervisor, Practitioner Network Operations, the Student - Practitioner Network Operations (PNO) will support provider network administration, recredentialing, provider file management, reporting, and process improvement initiatives. This role provides hands‑on experience in healthcare operations, provider compliance, quality assurance, and data analysis while supporting the lifecycle of Green Shield's affiliate provider network.

• Support provider recredentialing by tracking:contracts, licenses, insurance, training, attestations, and other required documentation.
• Review, organize, and maintain provider records to ensure files are complete, accurate, current, and audit-ready.
• Assist with provider communications and follow-up related to credentialing, recredentialing, training, and network engagement.
• Support data collection, reporting, and analysis related to provider network operations and performance metrics.
• Contribute to operational improvement projects, process documentation, and automation opportunities.

• Currently enrolled in a degree or diploma program in Business, Health Administration, Public Health, Data Analytics,
• Healthcare Management, or a related field.
• Strong organizational skills and attention to detail.
• Strong analytical, problem-solving, and data management abilities.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office, particularly Excel, Word, PowerPoint, Outlook, and Teams.
• Ability to manage multiple priorities and work both independently and collaboratively.

• Experience with CRM platforms such as Hub Spot, Salesforce, or similar systems.
• An interest in healthcare operations, provider credentialing, compliance, quality improvement, or project coordination.
• Bilingualism in English and French.

We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself.

That’s why we provide aplace where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at Green Shield isn’t just about personal achievements, it's about making adifference together.
Here’s to Better Health for All!

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the…