Unit Clerk - Musculoskeletal & Amputee Rehabilitation

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: SEIU
Number of vacancies:  1
New or Replacement Position:  Replacement
Site:  West Park Healthcare Centre
Department:  Musculoskeletal & Amputee Rehabilitation

Reports to:

Manager

Hours:

37.5 hours per week
Wage Range:  $27.19 - $28.71 per hour (start rate in accordance with collective agreement)

Shifts:

Days;
Status:  Permanent Full-Time
Closing Date:  August 26, 2026
Position Summary  The Unit Clerk position provides clerk support to nursing and clinical staff contributing to the overall functioning of the unit(s). This includes interacting with patients, their families, visitors and volunteers.
Duties   Greet and assist patients and visitors as required.
Use computer to assist in data collection activities
Act as a key communicator with clients, families, physicians, clinicians and other related departments and services.
Distribute mail, photocopy and answer telephone.
Develop and maintain manual and/or computerized systems for tracking information. Format letters, memos and other nursing-unit related correspondence, draft and send e-mails.
Schedule appointments and assessments for patients (including equipment, space availability and transportation as required).
Ensure nursing unit(s) is adequately stocked with supplies/resources and track utilization of same.
Maintain patients’ clinical records in accordance with WPHC policy.
Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
Compliance with the safety standards of the hospital and applicable legislation
Identification and prevention of safety issues and problems
Taking corrective action, where possible
Attendance at safety meetings/training/updates in accordance with the Centre’s standards
Ability to work in a manner that exemplifies the core values of West Park:
Excellence, Respect, Trust, Collaboration and Accountability.
Completion of Grade 12 or equivalent
Minimum one (1) year recent related clerical experience preferred
Strong knowledge of office practices, processes, and procedures
Previous on-the-job computer word processing/spreadsheet experience
Good data entry/keyboarding skills
Excellent organizational, time management and prioritization skills
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Good problem-solving skills
Ability to produce high quality work in accordance with Hospital standards
Ability to work effectively and safely when dealing with stressful situations
Knowledge of Emergency Assistance Codes
Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
Strong knowledge and experience using

Microsoft Office software environment (Word, Excel, Outlook, SharePoint, Teams)
Experience working in a health care environment preferred
Knowledge of Medical Terminology preferred
Why join UHN?  In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find…