Drug Access Facilitator, Pharmacy Services J0826-0664

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.
What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission:
People-Centred Care for a healthier community.
North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.
We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

The Drug Access Facilitator will support services provided by the Pharmacy Department. Reporting to Manager, Pharmacy Operations, the Drug Access Facilitator (DAF) serves as an advisor and resource for patients, physicians, and staff in facilitating, coordinating, and evaluating available programs and resources to support access to medication reimbursement assistance programmes, compassionate programmes, and external community supports (such as private infusion clinics) for NYG patients.

This position will follow appropriate referral processes and actively engage with government programmes, external organizations, community and private agencies, and pharmaceutical companies that provide medication financial assistance. The DAF will also provide patient support and coordinate the logistics required for patients to access newly funded medications, ensuring continuity of care and treatment.

• Contribute to the day-to-day operation of essential Pharmacy drug distribution and support.
• May include sterile and non-sterile compounding, barcoding and receiving, stock check and replenishment, and other drug distribution related activities.
• Providing a safe and healthy environment for patients, staff, physicians, volunteers and others by ensuring that health and safety policies and regulations are followed.
• Advise oncologists and hematologists on funded and non-funded drugs available for any given indication, and direct physicians to how/where the patient would get the drug administered (i.e., at NYG vs infusion clinic vs elsewhere).
• Support the experience of cancer patients and their families by facilitating and coordinating access to oncology medications for all eligible patients.
• Connect with pharmacy third party payers, including online pharmacy third party billing and drug assistance programmes.
• Require working knowledge of the ODB formulary and Trillium Drug Programme.
• Oncology-related experience in ambulatory settings, and familiar with drugs utilized in this setting including generic brand names, indications, and disease terminology.
• Prepare and admix oncology drug preparations in the sterile room for patients as needed.

• Graduate of a recognized Pharmacy Technician Program, College level.
• Minimum 3 years of Pharmacy Technician experience.
• Registered and in good standing with the Ontario College of Pharmacists (OCP).
• Completion of OCP’s Technician certification exam, or PEBC’s national evaluating exam, preferred.
• Experience with pharmacy third party payers, including online pharmacy third party billing and drug assistance programmes.
• Working knowledge of the ODB formulary and Trillium…