Personal Support Worker

• Compensation: CAD 31.7 - CAD 32.61 - hourly

UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

• Union: CUPE
• Number of Positions: 1
• New or Replacement: Replacement
• Site: Toronto General Hospital
• Department: Emergency
• Reports to: Nurse Manager
• Wage Range: $31.70 - $32.61 per hour (start rate is non‑negotiable and in accordance with collective agreement requirements)
• Hours: 15 Hours per Week
• Shifts: ;
  Saturday, Sunday, and Holidays
• Status: Permanent Part‑Time
• Closing Date: June 5, 2026

The Person al Support Worker (PSW) is a member of the inter‑professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.

• Develop supportive relationships considering patient and family choice, maintaining professional boundaries and the direction of the plan of care.
• Observe and respect patient rights, dignity including adhering to confidentiality and privacy legislation.
• Assist in the delivery of the fundamentals of care (ADLs); ensuring quality patient care aligned with UHN standards (hygiene, dressing, oral care, vital signs, etc.).
• Assist with activities associated with toileting e.g. mobility and/or transfers to toilet, bedpan or commode.
• Assist with the mobilization of patients using correct techniques for patient handling specific to lifting, turning and positioning.
• Assist with the mobilization of patients and utilization of appropriate assistive devices (i.e. walkers, lifts, canes, wheelchairs, etc.).
• Assist with patient behaviours to ensure their safety and the safety of others.
• Collaborate with the interprofessional team to understand and apply strategies in patient interactions in care (i.e. behavioural management, communication, etc.).
• Assist with feeding and hydration; aware of patients nutritional status and dietary restrictions; including documenting volume of food/fluid intake and output.
• Measure and report patient weight using standing, wheelchair/seated or bed scale.
• Collect, obtain, label and handle specimens as per hospital policy.
• Collect and replace soiled linen, making patient beds (occupied and unoccupied).
• Document direct patient care provided or relevant interventions including patient response.
• Escort and transport ambulatory and non‑ambulatory (wheelchair‑bound, stretcher) patients, as required.
• Pick up, move and deliver equipment and products within unit and across organization, as required (move beds, deliver specimens, etc.).
• Performs cross‑functional and other duties consistent with the skills and competencies, as required.

• Education:
  
  Successful completion of a PSW program from an accredited community college.
• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA).
• Current Basic Cardiac Life Support (BCLS) Certificate.
• Behavioral management training is considered an asset.
• Ability to handle daily mild to moderate physical exertion (i.e. constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis.
• Acute care and/or previous emergency experience considered an asset.
• Good attendance record is required.

Why join UHN? In addition to working…