Coordinator_FT-Perm

Title of Job: Coordinator
Date: September 3, 2026
Closing Date: September 17, 2026
Location: Toronto, ON - 416 Community Support for Women
Compensation: $67,011 - $79,010 Annually Prorated
Work Type: Onsite
Job :
Existing or New Positions: Existing

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice® Award (NEOC) recipient.

Since 1984,
The 416 Community Support for Women (The 416) has provided a safe and supportive environment for women (cis and transgender) who are experiencing or are at-risk of experiencing homelessness, and/or are facing mental health and substance use challenges. Our team works primarily with women living with unmet needs due to their complex challenges.

This program helps reduce barriers to accessing equitable health care services, by working collaboratively with other organizations serving women and systemically advocating for improved quality of life for our clients. The 416 offers a health and wellness program, one-on-one support, and a drop-in program.

The 416’s drop-in program offers nutritious meals and scheduled group programming. The groups and activities offer opportunities for learning new skills and building a sense of community through social interactions and discussion groups. Community Support Workers can assist with referrals and connections to shelters and addictions and mental health crisis support.

The Coordinator provides overall team leadership and ensures the effective delivery of harm reduction and outreach services across the regions. This role oversees day-to-day operations, including Case Manager services, and supports clients by facilitating optimal care through a range of assistance and resources. In collaboration with the Manager, the Coordinator develops and maintains relationships with network partners, represents LOFT at system tables, and ensures staff including partner agency staff are informed about program operations and documentation requirements for reporting purposes.

The coordinator is also responsible for guiding staff, maintaining service quality, and fostering strong relationships with individuals who are unhoused, at risk of homelessness, street-involved, or experiencing mental health and substance use challenges.

• Site Management & Compliance: Oversee all aspects of site management, including maintenance, security, and ensuring adherence to health, safety, and regulatory standards.
• Client Support & Empowerment: Promote client independence and well-being through coaching, mentoring, and advocacy, helping clients access services, resolve conflicts, and navigate social and healthcare systems.
• Team Leadership & Staff Coordination: Provide direction to front-line staff, including scheduling, training, recruitment support, and performance management to ensure effective service delivery.
• Partnership Support and Outreach: Build and maintain strong partnerships with service providers through presentations, education, outreach, and ongoing communication to promote program services, support effective referrals, and address HIV-related health equity gaps.
• Operational Monitoring & Administration: Manage daily operations, maintain accurate records, oversee petty cash, coordinate repairs and resources, and ensure proper documentation and incident reporting.
• Program Planning & Evaluation: Contribute to service planning, quality improvement, and program evaluation activities, including reporting, data tracking, and identifying service gaps.
• Client Engagement & Community Building: Facilitate client meetings and group activities that support well-being and a positive living environment.

• A degree/diploma in health care/social services or another related field.
• At least 5 years’ relevant experience in the mental health sector.
• Strong understanding of harm reduction and Psychosocial Rehabilitation (PSR) principles, with the ability to apply these in practical, client-centered settings.
• Strong intake presentation andgroup facilitation skills
• Strong assessment, crisis intervention, advocacy, and problem-solving capabilities.
• Experience supporting individuals living with HIV or at risk of HIV, including those who self-identify as 2
  
  SLGBTQ+ and BIPOC, as well as individuals experiencing mental health challenges, addictions, cognitive impairments, and other vulnerabilities.
• Experience in program development, planning, evaluation, and facilitating groups or meetings.
• Experience in facilitation, conflict resolution, and/or mediation to foster collaborative relationships between colleagues, teams and partnerships.
• Excellent organization, time…