Addiction Treatment Counsellor

Classification

Title:

Addiction Treatment Counsellor

Department:
Addiction, Mental Health and Outreach Services

Hours of Work: 40 Hours Per Week (Full-Time, Contract)

Reports to:
Manager Addiction, Mental Health and Outreach Services

Number of Position: 1 ( 144 Roxborough Street West, Grant House) (Some travel to other sites as needed)

Pay Rate: $57,449.60 Annually

Extended Final date to receive applications:
Monday, September 14, 2026

Requisition Type:
Active Job Posting

Company Overview:

Street Haven at the Crossroads is a multidisciplinary agency dedicated to supporting women on their journey toward safety, stability, and personal empowerment. The organization provides a continuum of care that includes emergency shelter services, supportive housing, addiction recovery programs, mental health supports, and skills training. Since 1965, Street Haven has served women across the Greater Toronto Area through both onsite and outreach community-based programs, meeting women where they are.

Through an integrated and compassionate approach to service delivery, Street Haven helps women rebuild their lives with dignity, resilience, and hope.

Reporting to the Manager, Addiction, Mental Health and Outreach Services, the Addiction Treatment Counsellor provides counselling, crisis intervention and group facilitation to clients in-residence at the addiction treatment site. Addiction Treatment service is a 90-day, multi-bed treatment program supporting women who have identified as having substance use goals. Grant House supports women both from the community and from the justice system.

The Addiction Treatment Counsellor develops and delivers programs designed to meet the individuals’ needs and assist them in working towards their substance use goals. They engage in advocacy work, referrals and coordination with other service providers, group and one to one therapy, and other related activities. The Counsellor also provides assistance on an ongoing basis through a continuum of services that can include but not limited to initial and ongoing assessment, treatment planning, and strengthening life skills.

• Works within an inter-disciplinary team, liaising with others to promote a supportive and respectful environment.
• Participates as a member in all team functions e.g., program planning, team meetings, case conferences, etc.
• Engages in trauma-informed psychosocial assessment with clients.
• Ensures flow of critical information, including documentation and shift change, to bring forward issues and occurrences that take place while on shift.
• Supports strategies that encourage the involvement of all in providing and developing Street Haven services.
• Promotes a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and residents within the in-residence treatment service.
• Provides support to clients within Street Haven’s umbrella of programs through addressing addiction, mental health and other trauma-related challenges (i.e., at the shelter).

• Provides individual and group counselling and education utilizing various models such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), life skills, coaching, mentoring and goal setting.
• In collaboration with the clients, develop individual treatment plans that will therapeutically guide, educate and empower clients to work toward substance use goals.
• In collaboration with the team, plan and develop programs that respond to client needs and trends.
• Support and mediate through client conflict and dynamics.
• Support clients with referrals and access to withdrawal management services.
• Monitor and accurately document client…