Virtual Community of Care Coordinator

Company Description

The Michener Institute of Education at UHN is Canada’s only post‑secondary institution devoted exclusively to healthcare professions, offering full‑time, part‑time and continuing education programs. For more than 65 years, Michener has prepared generations of professionals for applied health careers and responded to emerging health system priorities. We’re uniquely situated within University Health Network (UHN) in downtown Toronto, one of the largest and most highly ranked hospital systems in Canada and internationally.

Our curriculum is informed by cutting‑edge research and clinical innovations, giving Michener graduates an advantage as they begin their careers. At Michener, we make healthcare happen.

• Position:
  Virtual Community of Care Coordinator
• Department/Division:
  Centre for Community Health Education
• Reports To:
  
  Academic Program Manager, Centre for Community Health Education
• Status:
  Contract – Full Time until March 31, 2027
• Site:
  The Michener Institute
• Salary: $31.15 to $38.94 per hour
• Hours:
  
  35 hours per week

Reporting to the Academic Program Manager of the Centre for Community Health Education, the Virtual Community of Care Coordinator provides comprehensive coordination and engagement support for the Virtual Community of Care on the Circle.so platform. The role is responsible for supporting registrants, fostering meaningful engagement within the online community, and connecting healthcare professionals with resources and opportunities that contribute to employment and relocation in Northern and rural Ontario.

Through community building, outreach, and coordination activities, the coordinator helps cultivate a thriving digital support network that advances program objectives. The ideal potential applicant has a strong foundation and knowledge in Health Human Resources of Northern and Rural Ontario and resides there currently.

• Communicate directly with registrants to provide timely support, respond to inquiries, and guide them in accessing the virtual community resources and opportunities.
• Support the program’s primary objective to connect registrants with relevant resources, opportunities and community supports
• Actively moderate and engage with registrants daily on the online platform to foster a welcoming, collaborative, and supportive online community
• Develop and maintain relationships with healthcare employers, partners and stakeholders to promote employment opportunities in Northern and rural communities
• Implement engagement strategies and social media-style content to increase registrant participation, retention, and peer-to-peer interaction within the virtual community
• Monitor community activity and engagement metrics, identify trends, and recommend improvements to enhance the registrant experience and achieve program objectives
• Provide administrative, reporting, and coordination support to ensure the effective operation and continuous improvement of the virtual community platform

• Diploma or degree in Human Resources, Business Administration, Communications, Education, Health Administration or a related field, or an equivalent combination of education and experience
• Minimum of 3 to 5 years of experience in program coordination, community engagement, recruitment, human resources, or a related role
• Lived experience in Northern Ontario is highly preferred
• Demonstrated knowledge of recruitment, talent attraction, and workforce development strategies, preferably within the healthcare sector
• Experience managing online communities, social medial platforms, or digital engagement tools, with proven success in building and sustaining participant engagement
• Experience providing client, learner, or stakeholder support in a…