Medical Laboratory Assistant

• Employment Type:
  
  Permanent. Full-Time and Part-Time positions available
• Compensation: $21.00–$24.00 per hour, commensurate with experience, plus 4% vacation pay, comprehensive benefits, and a pension plan.
• Work Environment:
  Inclusive, innovative, and supportive, with a dynamic team committed to building trusted, forward-thinking healthcare partnerships
• Work Location:
  
  Onsite (Don Mills and Eglinton)
• Operations Focus:
  Specimen Management, Client Care & Communication, and Quality Management

We are seeking a Medical Laboratory Assistant to join our team and provide essential support in specimen management and client care across multiple business lines. This position is ideal for candidates who thrive in a fast-paced, high-impact clinical environment and are passionate about quality, precision, and patient-centered care.

As a Medical Laboratory Assistant, you will support laboratory operations through accurate specimen management, testing, client and provider communication, and administrative support.

• Review, log, scan, accession, label, and track orders and specimens.
• Identify and follow up on potential issues with orders, specimens, and demographic information, escalating changes as required.
• Assess, sort, organize, store, and prepare specimens for testing or transport.
• Package and ship specimens to suppliers, including international suppliers, and coordinate the return of specimens to clients as required.
• Monitor pending and released specimen lists in Copia and for HL7 clients and suppliers.
• Document non-conformances and relevant communications in accordance with established procedures.
• Record and communicate messages and follow-up requirements accurately.
• Prepare and distribute laboratory supplies, including empty boxes, according to established schedules and requests.
• Support kit management activities at the ILS bench, as trained.
• Perform blood collection, laboratory testing, calibration, and quality control, as required.
• Maintain laboratory equipment, reagents, inventory, and supplies.
• Enter and maintain accurate data in the Laboratory Information System (LIS), including provider and participant information.
• Communicate with clients, healthcare providers, participants, and call centres including reporting critical or urgent results.
• Perform accurate transcription and data entry of laboratory and clinical information as required.
• Prepare kits and complete routine administrative tasks, including scanning and faxing.
• Follow all safety, quality, and Standard Operating Procedures.
• Participate in quality system and quality improvement initiatives.
• Maintain a clean, organized, and safe work environment.
• Perform other duties as trained and assigned.

• Specimen handling, sorting, preparation, storage, and data entry in a laboratory or healthcare setting.
• Experience using laboratory instruments and equipment and performing testing according to established procedures.
• Performing quality control, calibration, and routine laboratory equipment maintenance.
• Using Laboratory Information Systems (LIS) and standard office software.
• Experience with accurate transcription and documentation of laboratory or clinical information.
• Managing multiple priorities while maintaining accuracy and meeting turnaround times.
• Knowledge of different specimen types and their appropriate handling requirements.
• Ability to work effectively across multiple laboratory workstations and adapt to changing priorities.

• Medical Laboratory Assistant college program or equivalent scientific program.
• Certification by MLPAO is required; new graduates who are eligible for certification are welcome to apply.
• Knowledge of medical terminology is required.

• Up to 3 years of experience in a laboratory environment is preferred.
• Experience with specimen collection and blood collection is preferred.
• Experience with specimen management, including receiving, accessioning, sorting, preparing, storing, and tracking specimens, is preferred.
• Previous customer service experience in a healthcare or laboratory setting is preferred.
• Experience with data entry and Laboratory Information Systems (LIS) is required.
• Experience with transcription and accurate documentation of laboratory or clinical information is preferred.
• Strong attention to detail and a high level of accuracy.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities.
• Strong service…