Clerical Support Associate, Day Surgery; Pre & Post Op

Position: Clerical Support Associate, Day Surgery (Pre & Post Op)
Position Profile
Humber River Health. Tomorrow's Healthcare, Today.

Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.

Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.

These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.

This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.

We currently have an exciting opportunity for a Clerical Support Associate to join our  Day Surgery (Pre & Post Op).

Employment Status:
Temporary Full Time Duration: 6 Months Hours of Work:  Must be available to work all shifts between Monday to Friday (6am-2pm and/or 10am-6pm) - subject to change as per Article 3 – Management Rights.

Location:

Humber River Health, Willson Site Labour Group:  LiUNA Reporting Relationship:  Manager, Surgical Pre-Screening, Pre-op & Surgical Daycare Hourly Rate:  $29.984 - $31.035

Position Responsibilities:

Provides excellent reception/customer service, patient processing and maintenance of patient records. This includes registration of patients to the out-patient services as well as booking/editing of patient appointments.

Maintains/supports all clerical and communication functions in the out-patient services.

Logging, maintaining and collection of statistics.

Other related duties as required

Qualifications:

Must be a high school graduate or equivalent.

Completed secretarial and medical terminology courses preferred.

Knowledge of medical terminology is required.

Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting.

Computer skills required, keyboarding 40 wpm required.

Meditech computer experience is preferred.

Community-wide scheduling experience is preferred.

Must have excellent communication skills, both verbal and written.

Excellent customer service skills required.

Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.

Ability to work independently with minimum supervision, as well as in a team environment.

Excellent attendance and discipline free record required.

An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare,…