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Job Description & How to Apply Below
The Urban Acute Operational Informatics team provides a unique opportunity to shape the future of Connect Care support and influence the growing field of clinical informatics. Working with frontline staff, senior leaders, quality teams, IT and CMIO the Urban Acute Operational Informatics team is a place to advance your clinical informatics expertise and to be part of a community of like-minded people growing together.
Our clinical informatics team members are purpose-driven digital leaders who care deeply about improving the end users' experience of the clinical information system. This position provides a unique opportunity to analyze user behaviour and motivation and positively influence user satisfaction.
Description:
The Urban Acute Operational Informatics team is a clinical informatics team that improves health outcomes by empowering the Connect Care end user through education, communication and direct support.
The Operational Clinical Informatics Lead (OCIL) is a professional leadership role within Urban Acute Operational Informatics, reporting directly to the Program Manager, Urban Acute Operational Informatics. The position is accountable for leading, monitoring and managing the development, implementation, maintenance, support and evaluation of operational and improvement work for inpatient and critical care departments within the "Big 16" hospitals in Alberta. The OCIL demonstrates leadership and expertise in the development, deployment, adoption, sustainability and optimization of Connect Care in support of the advancement of digital literacy and sustainment of foundational inpatient and critical care workflows.
As an expert in both systems configuration and clinical operations the OCIL is accountable for identifying user pain points and patient safety issues; analyzing complex business requirements; collaborating with IT, CMIO and site programs; facilitating results-oriented, user-focused solutions; and supporting adherence to established workflows.
The OCIL uses previous experience operationalizing clinical information systems; transforming clinical process; applying user experience and human factors principles to improvements in technical functionality; and implementing process improvement initiatives to be successful in this role.
The OCIL develops and maintains strong relationships with all levels of urban acute end users (clinicians, educators and managers), HSS Digital Health, Connect Care provincial governance groups and other operational clinical informatics portfolios within the Provincial Operational Informatics team.
Transition Company: Health Shared Services
Classification: Senior Consultant
Union: Exempt
Unit and Program: COIO
Primary
Location:
CN Tower
Location Details: Eligible to work remotely within Alberta
Employee Class: Regular Full Time
FTE: 1.00
Posting End Date: 21-OCT-2026
Location Details: Eligible to work remote within Alberta
Location Details: Eligible to work remotely within Alberta
Date Available:
02-NOV-2026
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $38.73
Maximum Salary: $66.42
Vehicle Requirement: Not Applicable
Transition Company: Health Shared Services
Classification: Senior Consultant
Union: Exempt
Unit and Program: COIO
Primary
Location:
CN Tower
Location Details: Eligible to work remotely within Alberta
Employee Class: Regular Full Time
FTE: 1.00
Posting End Date: 21-OCT-2026
Date Available:
02-NOV-2026
Hours per
Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $38.73
Ma…
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