Coordinator_FT

Title of Job:
Coordinator Date:
October 13, 2026 Closing Date:
October 27, 2026

Location:

Toronto, ON - Transitional Aged Youth Program (TAY) Compensation: $67,011 - $79,010 Annually Prorated Contract Duration: until May 31, 2027 Work Type:
Onsite Job :  Existing or New Position:
Existing

Who We Are:

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.

Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind.

LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program

Summary:

The Toronto Transitional Age Youth (TAY) Services support youth 16-29 years old from diverse communities.

Through empathetic and hopeful relationships, TAY engages and supports the youth, and helps them to build upon strengths towards optimal wellbeing and greater independence.

TAY takes a holistic approach, embracing the mind, body and soul to ensure each person receives services in response to their unique needs.

Job Summary:

The coordinator provides overall team leadership and ensures the effective delivery of youth-centred services from a person-centred, trauma-informed and harm reduction lens.

This role oversees day-to-day operations, including case management, peer support and group services, and supports clients by facilitating optimal care through a range of assistance and resources.

In collaboration with the Manager, the Coordinator develops and maintains relationships with network partners, represents LOFT at system tables, and ensures staff including partner agency staff are informed about program operations and documentation requirements for reporting purposes.

The coordinator is also responsible for guiding staff, maintaining service quality, and fostering strong relationships with individuals who are unhoused, at risk of homelessness, street-involved, or experiencing mental health and substance use challenges.

The Coordinator also offers operational and client-care supports during after-hours and on weekends.

What You Will Do:

Site Management & Compliance:
Oversee all aspects of site management, including maintenance, security, and ensuring adherence to health, safety, and regulatory standards..

Client Support & Enpowerment:
Promote client independence and well-being through coaching, mentoring, and advocacy, helping clients access services, resolve conflicts, and navigate social and healthcare systems.

Team Leadership & Staff Coordination:
Provide direction to front-line staff, including scheduling, training, recruitment support, and performance management to ensure effective service delivery.

Operational Monitoring & Administration:
Manage daily operations, maintain accurate records, oversee petty cash, coordinate repairs and resources, and ensure proper documentation and incident reporting.

Program Planning & Evaluation:
Contribute to service planning, quality improvement, and program evaluation activities, including reporting, data tracking, and identifying service gaps.

Client Engagement & Community Building:
Facilitate client meetings and group activities that support well-being and a positive living environment.

On-Call Support:
Participate in a rotating after-hours on-call schedule to ensure continuous operational support.

What You Bring:

A degree/diploma in health care/social services or another related field At least 5 years’ relevant experience in the mental health sector.

Strong understanding of harm reduction and Psychosocial Rehabilitation (PSR) principles, with the ability to apply these in…