Workday Configuration Consultant

Overview  Location Address:
Waterloo, Toronto or Montreal
Working Arrangement:
Hybrid role (3 days in office - Tuesday, Wednesday, Thursday)
Contract Duration: 05/05/2025 to 05/04/2026. 1 year – start as soon as possible
Possibility of extension/ conversion to FTE? Yes
Number of Positions: #1
Schedule

Hours:

9am-5pm (can start at 8am or 10am as well). Monday-Friday; standard 37.5 hrs/week. Flexible start insofar as core hours are worked.
Reason:
Temporary Increased Workforce Need
Story Behind the Need  Business group:
Global HR Employee Experience Team. The Global HR Employee Experience Design team focuses on creating experiences employees love, understanding colleagues’ needs, and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better.

Job Description  As a Workday Configuration Consultant, within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert plugged into Workday and other HR technology through peer networks, vendor resources like Workday Community, and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.
Because you are highly technical, strategic, and end-user focused, you’re able to identify problems or risks and develop forward-thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help, or when to go above and beyond for success.
You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.
Typical Day in Role  Reporting to the Director, Experience Solutions you will:
Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancements
Act as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, JIRA, etc.) to support our clients and the Advanced Analytic team
Be responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our processes and procedures
Create and maintain detailed configuration and standard Operating Procedures (SOPs)
Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end users
Partner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processes
In a supporting role, assist with impact assessments, regression testing and communication plans
Stay ahead of the latest advancements and opportunities within Workday
Candidate Requirements / Must Have Skills   5+ years of hands-on Workday configuration experience
Functional experience across the HR field supporting HR programs and cyclical events across HR teams such as Talent Management, Talent Acquisition, Compensation, Time and Absence

Experience with a large global organization and the ability to implement solutions under tight timelines and prioritize work effectively
Demonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standards
Nice-To-Have Skills   

Experience with ADP Global View (PECI, PICOF, EXPR) an asset

Experience with JIRA Case Management or similar application an asset
Experience working in an agile environment is an asset
Advanced experience in recruiting, time off and time tracking configuration in Workday is preferred
Soft Skills   Excellent customer service, communication and relationship-building skills, including assessing needs, building rapport, and managing expectations through open and…