Human Resources Business Partner

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at

SUMMARY

The  Human Resources Business Partner (People & Culture)  acts as a business partner to assigned client groups, provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations and internal policies and processes. Provides recommendations, develops and implements solutions to assist the client groups and the organization achieve improvements in areas including but not limited to employee engagement and satisfaction.

At this position level, the individual is responsible for:

Leading assigned People and Culture management-related projects and initiatives of low to high complexity and/or of broader impact or scope

Greater proportion of client groups with requirements of moderate to high complexity

Provides guidance to and may review work of less experienced People and Culture Consulting team members.

KEY DUTIES & RESPONSIBILITIES

Acts as a business partner to assigned client groups

Provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations as well as internal policies, processes and procedures. Exercises sound judgment to ensure effective risk management and mitigation

Investigates and resolves employee relations matters. Consults with internal or external legal counsel where required

Collaborates with relevant People and Culture management team members and external vendors to address specialized People and Culture management-related matters including but not limited to benefits, compensation, training, disability management, labor relations

Collaborates with People and Culture Consulting team members and other relevant stakeholders to support the execution of strategies, programs and initiatives to drive organizational changes

Partners with assigned client groups to diagnose People and Culture management-related issues, understand and anticipate needs. Recommends solutions in alignment with business requirements and collaborates to implement

Provides recommendations, develops and implements solutions to assist the client groups and the organization in achieving improvements in areas including but not limited to employee engagement and satisfaction, recruitment, leadership and career development

Collaborates with People and Culture Consulting team and other relevant stakeholders in the review, refinement and/or development of People and Culture management programs, policies, processes and resources. Prepares policies and processes of low to high complexity for review

Collaborates with People and Culture Consulting team and other relevant stakeholders in the development and/or customization of training materials. Leads and facilitates training sessions for assigned client groups and to the broader organization

Leads recruitment efforts for assigned client groups. Develops and maintains a robust talent pipeline using various sources including but not limited to social media and participation in networking events. Identifies, recommends and implements recruitment channels, tools and resources

Leads, supports and participates in People and Culture-related projects and initiatives

Acts as the People and Culture lead for client transitions or account demobilization for assigned client groups

Other duties as assigned

Knowledge & Skills

Community college or university degree preferably in business administration or Human Resources

More than five years of work experience in a human resources generalist role

Thorough and expert level knowledge of human resources management-related legislations such as the Employment Standards Act applicable to assigned province(s). General understanding and knowledge of human resources management disciplines including but not limited to compensation, pension and benefits, labor relations, training

Advanced ability to establish trust and credibility

Advanced consulting skills along with a high degree of business acumen and ability to accurately assess business issues and provide sound advice and solutions

Advanced ability to exercise sound judgment

Advanced facilitation skills

Advanced persuasion and influence skills

Advanced relationship management abilities with ability to develop and maintain relationships with individuals at all position levels

Advanced project management skills

Exceptional interpersonal skills

Licenses and/or Professional Accreditation

Certified Human Resources Professional (CHRP) Certification from Human…