Manager, Human Resources

Business Unit
:
Company 3

Position
:
Manager, Human Resources

Location
:
Toronto, ON (Hybrid)
Pay Range
: $90,000 - $120,000 CAD annually

The Manager, Human Resources is a hands‑on, mid‑level leadership role responsible for delivering high‑quality HR support across employee relations, talent processes, recordkeeping, compliance, and local people operations.

The Manager, Human Resources serves as the primary HR contact for approximately 200 employees in Toronto and a primary escalation point for about 100 employees in Vancouver while partnering closely with our Global HR, Talent Acquisition, HRIS, Culture & Learning teams. The role is onsite at least three days each week in our Toronto studio, with occasional travel to Vancouver as needed.

The Manager, Human Resources will serve as the first point of contact for employees and managers, providing balanced guidance. They will conduct workplace investigations and collaborate with the Company’s Legal Department on documentation and outcomes. They will support managers in creating and implementing performance improvement plans (PIPs). They will guide and document disciplinary actions, ensuring fair and consistent practices. Other duties include:

• Support leaders in compensation‑related conversations by coordinating timelines and information during review cycles.
• Identify trends in employee relations and recommend improvements to policies, training, or workflows.
• Work with Legal on matters involving legal issues and risk management.

• In collaboration with the Legal, advise and ensure compliance with Canadian and provincial regulations including ESA, OHSA, AODA, accessibility requirements, and WSIB.
• Ensure adherence to company‑wide policies and maintain compliance with global HR standards and requirements.
• Maintain documentation and records required for audits and regulatory inquiries.
• Collaborate on local health & safety activities including inspections, incident reporting, and communication.
• Oversee WSIB claims, return‑to‑work coordination, and related documentation.

• Champion inclusive practices and help identify identity‑based barriers within processes or policies.
• Support culture and engagement initiatives in partnership with the Culture & Learning and DEI teams.
• Reinforce a positive, supportive environment for creative and technical talent.

• Manage intake of hiring needs, including approvals, job descriptions, title calibration, and compensation alignment.
• Partner with Talent Acquisition after requisitions are approved, supporting adjustments to scope or budget as needed.
• Contribute to talent attraction efforts by advising on compliant role profiles and hiring considerations.
• Deliver local onboarding/HR orientations and coordinate offboarding activities.
• Support HR administration tasks including offer packages, new hire documentation, employment status changes, and leave‑of‑absence coordination.
• Conduct routine HRIS audits and partner with the Global HRIS team to ensure data accuracy.
• Coordinate with Payroll to ensure accurate data handoffs and adherence to deadlines.
• Administer Canadian benefits and support employees with inquiries.

• Support organizational development, including workforce planning, structure assessments, and change management.
• Partner with leaders at all levels to improve consistency and clarity in people practices.
• Assist with creation, accuracy, and maintenance of studio org charts.

• Manage one remote HR Generalist, providing coaching, structure, and support.
• Build strong relationships with studio leaders and global HR partners.
• Model professionalism, integrity, and respect.

The ideal candidate will bring a strong and current knowledge of Canadian HR practices, employment law, ESA, OHSA, AODA, and WSIB requirements. They will bring broad HRBP/generalist experience across employee relations, payroll, people operations, compliance, and talent processes. They will bring experience supporting and advising leaders across multiple levels. They will bring a…