HR Operations Specialist

About Tripstack

Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.

Operating from offices in Canada, India, and Poland, Tripstack is the gateway into Etraveli Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service carriers, enabling the creation of unique and flexible itineraries through a simple, cost-effective API.

Its technology ingest over 30B price points and handles over 240 million searches daily.

Through partnerships with airlines, OTAs, and other distribution channels across the globe, Tripstack expands networks, drives new revenue streams, and offers more choice at competitive prices, all backed by robust technology and traveler protection.

For more information, visit:

We're looking for a detail-oriented, proactive HR Operations Specialist to join our HR Ops team, reporting to the Manager, HR Operations. You'll take ownership of onboarding, offboarding, and office management, while supporting core HR operations and employee experience initiatives. You'll also play a key role in ensuring accurate, on-time payroll for our Canada and Poland teams, in line with local regulations and internal policies.

• Lead the pre-onboarding and onboarding process for new hires
• Support the offboarding process in collaboration with IT and HR leadership to ensure a smooth transition for departing employees
• Support the maintenance and accuracy of employee records in Dayforce and weekly reports to HR Leadership
• Support the administration of employee benefits programs, including enrolments, changes and terminations
• Serve as a first point of contact for general employee inquiries related to HR policies, procedures, escalating as needed
• Support compliance with employment standards and labour legislation across Canada and Poland, in partnership with HR leadership

• Manage and execute payroll cycles, ensuring accuracy, compliance, and on-time delivery for teams in Canada and Poland
• Calculate payroll data including hours, earnings, deductions, taxable benefits, adjustments
• Process payroll remittances, including federal, provincial, and third-party obligations (e.g. WCB, pensions, social insurance and other statutory obligations)
• Support Finance with payroll accounting tasks, including reconciliations, and reporting
• Oversee year-end payroll activities, including federal and provincial filings, reconciliations, and tax slips
  
  Process terminations, including preparing Records of Employment and calculating final pay
• Serve as a point of contact for payroll inquiries, responding to employees and stakeholders with accuracy and professionalism
• Liaise with payroll vendors and government agencies to maintain compliance and resolve issues
• Prepare documentation and maintain accurate records to support audits
• Contribute to payroll projects and process improvements

• Monitor office inventory and supplies, and coordinate weekly staff lunch orders
• Plan and execute onsite and offsite social events for the team

• Post-secondary education in Human Resources, Business Administration or equivalent experience in a related field
• 3+ years of experience in HR and payroll administration, ideally within a multi-country environment
• Solid understanding of payroll legislation, tax regulations, and compliance requirements
• Experience with HRIS systems; familiarity and working knowledge of…