Talent Acquisition & People Manager

Location:

East York, Toronto, ON

Employment Type:

Full-Time, Permanent
Work Arrangement:  On-Site
Base Salary:  $80,000–$90,000 CAD, with flexibility for an exceptional candidate
Benefits:  Dental, vision, extended health, life insurance and paid time off
Work Authorization:  Candidates must be legally authorized to work in Canada.  Employer sponsorship is not available for this position.
About the Company  Our client is a fast-growing  North American freight brokerage  providing transportation solutions across Canada and the U.S.
With a team of approximately 20 employees today and plans to more than double in size, the company is entering an important stage of growth and is looking for an experienced  Talent Acquisition & People Manager  to help build the team and strengthen the People function as the organization scales.
The company operates in a fast-paced, entrepreneurial and sales-driven environment and needs someone who approaches recruitment with the same persistence, urgency and commercial mindset as a strong salesperson.
About the Role  Reporting directly to the CEO, you will take ownership of how the company  finds, attracts, hires, develops and retains talent .
Approximately  60–70% of the role will focus on recruitment , with a particular emphasis on identifying and hiring high-performing, commission-driven sales professionals. The remaining scope will include onboarding, retention, performance management, employee relations, HR processes and Ontario employment practices.
The company is looking for someone who can do more than manage an established process.  You’ll be expected to take ownership, think creatively, build processes where needed and help create the People infrastructure required for the company's next stage of growth.
What You’ll Own  Talent Acquisition & Growth   Build and maintain a strong pipeline of freight brokers, account executives, carrier sales professionals, operations talent and other key hires.
Proactively source passive candidates through Linked In, job boards, referrals, competitor mapping, university and college programs, agencies and other creative sourcing channels.
Own the full recruitment lifecycle, from sourcing and screening through interviews, offers and onboarding.
Recruit specifically for  commission-based and quota-carrying sales positions , with the ability to recognize the personality, motivation and commercial drive required to succeed.
Keep candidates engaged throughout the recruitment process and provide a strong candidate experience from first contact through start date.
Develop a repeatable recruitment process with clear interview stages, scorecards, assessments and timelines.
Build and strengthen the company's employer brand.
Coordinate with external recruiters, agencies and sourcing partners when required.
Track recruitment metrics such as pipeline activity, time-to-fill, offer acceptance and new-hire performance.
People, Performance & Retention   Build onboarding and training processes that help new employees become productive quickly.
Support employee retention, engagement and development initiatives.
Establish and manage performance review and coaching processes.
Help create clear career paths and opportunities for internal growth.
Support the development and administration of commission structures and performance incentives.
Partner directly with leadership on employee performance and People-related decisions.
HR Operations   Manage day-to-day employee relations and HR matters.
Support payroll coordination, benefits administration and HR systems.
Develop and maintain HR policies, employee documentation and the employee handbook.
Manage performance and disciplinary processes when required.
Help ensure compliance with Ontario employment requirements and…