Manager, Global Employee Relations

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

About the Role
Clio is looking for a Manager, Global Employee Relations to build and lead a consistent, scalable employee relations function across all of the regions where Clio operates — North America, EMEA, APAC, and LATAM. You will be the organization's subject-matter expert on employee relations, owning complex investigations and case management, coaching people leaders through difficult employee situations, and ensuring Clio's practices comply with the employment laws and cultural norms of each region.

This is a hands-on individual contributor role for someone who is equally comfortable running a sensitive workplace investigation, advising an executive on a restructuring, and building the frameworks, policies, and manager training that let a distributed People team handle employee relations consistently and fairly everywhere Clio has people.

What You'll Do
Global ER Strategy & Case Management

Own the end-to-end employee relations caseload for Clio globally — intake, triage, investigation, resolution, and documentation — for concerns spanning harassment, discrimination, misconduct, performance disputes, and policy violations.

Conduct thorough, impartial, and legally sound workplace investigations, including interviewing witnesses, gathering and assessing evidence, and delivering clear findings and recommendations to stakeholders.

Build and maintain a global ER case management framework (intake channels, escalation paths, SLAs, and documentation standards) that scales consistently across regions and time zones.

Serve as the primary escalation point for complex, high-risk, or high-visibility ER matters, balancing legal risk, business needs, and employee experience.

Regional & Multi-Jurisdictional Expertise

Maintain working knowledge of employment law and ER/IR norms across Clio's key regions — including at-will and just-cause frameworks in the U.S. and Canada, works councils and statutory consultation requirements in EMEA, and jurisdiction-specific termination, leave, and labour practices across APAC and LATAM.

Partner with outside employment counsel in each region to validate approach on novel or high-risk matters, and to keep Clio's ER practices current as laws and regulations change.

Localize ER processes, documentation, and communications so they hold up legally and land appropriately with local employees and works councils/employee representative bodies, without fragmenting the overall employee experience.

Global ER Policy Creation & Iteration

Design and author new global employee relations policies from the ground up — including progressive discipline, workplace investigations, anti-harassment and non-retaliation, and performance improvement frameworks — that are legally defensible in every region and simple for employees and leaders to understand.

Own a regular review-and-iterate cadence for existing ER policies, using case trends, audit findings, and feedback from People Business Partners and employees to identify where policies are unclear, inconsistently applied, or out of date.

Manage version control and localization of global policies, ensuring country- or region-specific variants (e.g., for works councils, statutory notice, or local labour codes) stay aligned to a single global framework as both evolve.

Partner with Legal and regional People Business Partners to pilot policy changes, gather feedback, and roll out updates with clear change communication and manager guidance.

Manager & People Leader…