Workplace Advisor

WORKPLACE ADVISOR
(FRENCH LANGUAGE PROFICIENCYREQUIRED)
(Reporting to the Director, Labour Relations Services)
Classification Salary Level III -$92,534 - $119,574 (Effective January 1, 2026)

This position will provide initial advice, guidance and advocacy to AMAPCEO members and AMAPCEO Workplace Representatives on collective agreement terms and conditions of employment, and dispute resolution processes.

It will assist AMAPCEO in delivering dispute resolution and member representation and advocacy services to its members; support Dispute Resolution Officers (DROs), and other assigned staff, with member work-related problems, complaints and disputes; and assist in activist education and training, and support joint Employer-AMAPCEO committees.

This position requires working proficiency in French to serve members who prefer to communicate in French.

Working with minimum supervision and high daily functional independence, the incumbent:

Member Advice and Representation

Provides information, guidance, advice, and advocacy to members and Workplace Representatives on collective agreement rights and entitlements, terms and conditions of employment, and specific workplace issues and disputes.

Responds to requests from French-speaking members, including those working in Quebec, conducting intake conversations and preparing written communications in French.

Supports a team of Dispute Resolution Officers by reviewing informal and formal disputes and other workplace issues, and analysing relevant labour and employment law, Grievance Settlement Board caselaw, and other labour tribunal jurisprudence.

Assists Workplace Representatives and members with the AMAPCEO electronic workplace issue and dispute tracking tool (RADAR).

Education, Training, and Activist Support

Assists in the education and training of Workplace Representatives and other activists on collective agreement rights, terms and conditions of employment, and dispute resolution processes, including providing subject matter expertise during curriculum development.

Supports the Workplace Representatives Mentorship Program as subject matter expert and primary contact for mentors and mentees.

Committee and Labour Relations Support

Provides assistance and support to Employer Relations Committees (ERCs) and other joint Employer-AMAPCEO bodies, as requested.

Provides staff support to internal AMAPCEO committees, as assigned.

Supports other labour relations initiatives and projects, including using virtual and hybrid meeting tools to engage members and Workplace Representatives across the province.

Performs other duties as assigned, consistent with this job specification or as mutually agreed between the incumbent and their supervisor(s).

Candidates should possess

A post-secondary degree preferably in Labour Relations or a related field of study and / or at least 3-5 years of related experience, preferably in a unionized or non-profit environment;

Working proficiency in French (spoken and written), sufficient to respond independently to routine member inquiries and correspondence, conduct member intake conversations, and prepare written communications in French;

Knowledge of collective agreement(s), and other agreements and related documents, between AMAPCEO and the employer(s);
Knowledge of the Ontario Public Service, HARLO units, and the employer’s organizational and employment-related decision-making structures;

Knowledge of relevant federal and provincial labour relations and employment statutes and regulations;

Relevant experience working in the field of labour relations, specifically in the areas of dispute resolution and/or grievance handling;
Experience interpreting/administering collective agreements and human resource policies and practices, and employment/…