Director, People & Culture

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto.

Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission:
Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

As a staff member at YSM, some of the things you can look forward to includea values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

We are seeking a Director of People & Culture to provide operational leadership, planning and execution for Yonge Street Mission’s (YSM) People and Culture department through its functional areas of accountability, including:

• Recruitment and Onboarding
• Total Rewards – Compensation, Benefits and Perks
• Performance Management
• Training and Development
• People Care and Work Culture – Employee Health & Wellness, Employee Relations and Engagement
• Policies and procedures, including regulatory compliance
• HR Communication, Human Capital Management Systems and Metrics
• Safety and Risk Management including Privacy
• Succession Planning
• Organizational Development and Change Management

Reporting to the Chief of Staff, the successful candidate will serve as the organization’s primary Human Resources subject matter expert in the development, operational planning and execution of P&C strategy to deliver innovative, values-centered and DEI-principled solutions.

• Develop, implement and oversee YSM’s annual operational plan and budget for P&C
• Initiate, develop and continue to improve policies, systems, programs, and processes that support talent attraction and retention, staff development, people-focused leadership, staff wellness and safety
• Provide organizational guidance and direction on HR matters, including escalated complex or high-risk employee relations matters, the cultivation of a positive culture, support people leadership skills, performance management, the annual budget, and change management to advance YSM’s ministry
• Drive effective HR strategy implementation for compensation, talent management, and learning and development
• Support the development of an internal understanding of people care issues and emerging trends to maximize positive impact on staff well-being and productivity
• Implement outcome measurement and reporting processes, policies and practices to maximize operational efficiency and stewardship of resourcespli
• Facilitate and build relationships with a breadth of other organizations, (including other Christian organizations and non-profits in the social services sector) to…