Consultant - ServiceNow Lead Developer - Integration SME

Consultant - Service Now Lead Developer - Integration SME

Company: ITL Canada

Requisition  

Skilled and experienced Service Now Lead Developer/ Integration SME with deep expertise in Service Now Modules and in Third-party system integrations. Hands-on experience across multiple Service Now modules including ITSM, ITOM/CMDB, HRSD, and ITAM, and will be responsible for designing and delivering technical solutions.

• Candidate must be located within commuting distance of Mississauga, ON (Canada) or be willing to relocate to the area.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4+ years of Information Technology experience

• Deep Hands on Experience in Service Now development with Script includes, Business Rules, ACLs, Data and UI policies, Data import activities
• Proven hands on experience in Service Now integration solutions using Integrations (REST/SOAP), Integration Hub, Flow Designer, and custom scripts.
• Hands on experience with Integration of external systems Like MS AD, SAP, Workday, Azure, AWS, Jira
• Work across multiple Service Now modules including ITSM, ITOM/CMDB, HRSD, and ITAM.
• Gather requirements and translate them into technical designs in collaboration with stakeholders.
• Develop and maintain Integration documentation and interface specifications.
• Ensure adherence to Service Now development best practices and coding standards.
• Troubleshoot and resolve integration issues with minimal business impact.
• Participate in customer-facing roles and contribute to technical solution design.

• Service Now Certifications - Certified System Administrator (CSA), CIS-ITSM.
• Strong proficiency in JavaScript, REST/SOAP APIs, and MID Server configurations.
• Experience with authentication protocols (OAuth2, Basic Auth).
• Experience with Service Now Spokes and custom connector development.
• Familiarity with Agile/Scrum methodologies.
• Strong communication and problem-solving skills.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 89004 to $ 103042

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.

We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.