Communications Specialist

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

As our Canadian Communications Specialist you’ll help build and amplify Employment Hero’s presence across Canada through strong media relations, sharp storytelling and proactive PR momentum. Reporting to the Canada Brand Comms and Content Lead, you’ll support the development and execution of communications initiatives that grow awareness, trust and engagement with Canadian SMBs.

This role is hands-on and execution focused. You’ll work closely with global comms, creative and data teams, local marketing partners and external agencies, to deliver high impact PR and content programs that support our market growth.

Your key focus areas will be

• Supporting the execution of Employment Hero’s Canadian communications strategy
• Driving proactive media outreach including pitching to Canadian outlets across national, business, tech, HR and regional news
• Supporting reactive media opportunities and incoming enquiries
• Helping develop story angles tied to Canadian data customer insights and market trends
• Contributing to owned content including press releases, commentary and spokesperson materials

This will include

• Drafting and distributing media materials including pitches, press releases and statements
• Building and nurturing relationships with journalists across relevant Canadian beats
• Monitoring news cycles, competitor activity and emerging trends to identify opportunities
• Supporting spokesperson preparation including briefing docs, talking points and Q&As
• Coordinating with internal teams and external agencies to produce PR assets like video content, case studies and reports
• Tracking performance metrics, reporting coverage and sharing insights with senior stakeholders
• Managing timelines, deliverables and workflows to ensure communications activity is delivered on time and at a high standard

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• 3 to 5 years of experience in communications, PR or media relations in agency, in house or scale up environments
• Proven experience pitching and securing coverage with Canadian media
• Strong storytelling instincts, with the ability to shape clear compelling angles
• Experience drafting press releases pitches and media docs
• Confidence collaborating with content, creative and data teams
• A proactive, organized approach and comfort operating in a fast paced environment
• Familiarity with earned and organic social channels
• Strong communication and project management skills
• Experience in SaaS or tech is a bonus but not required

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who…