Technical Program Manager, AI Delivery Public Sector & Defence , East Coast

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

We're seeking an experienced Technical Program Manager to join Cohere's customer-facing Program Management team, with a focus on Canadian public sector and defence accounts. This is a highly specialized role requiring an individual who understands both the technical complexity of frontier AI models and the unique requirements of government and defence organizations.

You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Canadian federal departments, provincial agencies, Crown corporations, and defence organizations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.

In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.

Location: Ottawa or Toronto required (proximity to government customers)
Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered

Customer Program Leadership:

• Own end-to-end technical program delivery for Canadian public sector and defence customers, from initial deployment through production scaling

• Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams

• Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans

• Navigate government procurement processes, RFP responses, and contractual technical obligations.

Strategic Communication:

• Provide clear, timely, and objective communication across Cohere's engineering organization, customer stakeholders, and government leadership

• Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds

• Present technical roadmaps and status updates to senior government officials and departmental executives

• Represent Cohere's technical capabilities in sensitive government and defence contexts.

Complex Program Management:

• Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles

• Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams

• Navigate risks unique to government deployments: privacy compliance, Algorithmic Impact Assessments, Treasury Board submissions, security authorizations

• Drive alignment between product development priorities and specific government requirements.

Technical Delivery & Execution:

• Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards

• Coordinate technical work across multiple teams: model customization, security hardening, integration with government systems, bilingual support

• Establish governance checkpoints appropriate for high-stakes…