University Co-Op Student - Sales and Technical Support Representative Summer

Overview

Job Title :

University Co-Op Student - Sales and Technical Support Representative - 12 months - Summer 2026

Location :

C09 - Richview TS - 65 Kelfield Street, Rexdale, ON M9W 5A3

Hiring salary range: $2,064.34 - $3,189.88 / bi-weekly

Company :
Acronym Solutions

Acronym Solutions is a full-service information and communications technology company that provides a range of scalable and secure solutions. With more than 20 years’ experience managing the communications system that enables Ontario’s electrical grid, Acronym is uniquely positioned to understand the mission-critical needs of any business. We deliver innovative and reliable services that respond to the changing demands of businesses and support rapid growth and digital transformation.

It’s an exciting time to join the team at Acronym Solutions!

The successful applicant will help plan, develop, and support sales related Applications and IT solutions along with related processes and sales support at Acronym Solutions Inc.

• Maintain complex enterprise application systems – Salesforce, Service Now and Microsoft Dynamics and their integration and relate the functionality directly to the sales team

• Provide front line technical support to the sales department

• Produce technical documentation

• Assist sales with entering, revising and remediating orders

• Participate in large scale enterprise IT projects and the sales representative

• Interface with other units and required

• Other Sales support as required

• The successful applicant will have the opportunity to work directly with the sales functional management to show the practical delivery of sales related software and how it is implemented (reporting to sales and not IT)

• The successful applicant will learn how to prioritise tasks in a fast-paced environment, how to work as part of a functional and project team using both written and verbal means

• The successful applicant will learn the practical use of various software tools to support the sales function such as Salesforce, MS Dynamics, Visio, Excel, Word, various database platforms and other tools used in the Telecom industry.

• See how a commercial service provider operates from a sales functional perspective

• Practical hands-on operation of the tools to support a customer focused, revenue generating company – deep experience in the sales operations function

• Hone your skills in customer service

• Develop skills in technical documentation

• Participate in enterprise software implementation and integration projects.

• 3rd or 4th year Computer Science, IT or related, Business

• Understanding of Salesforce and MS Dynamics and how to use them

• Understanding of SNOW – application level – nice to have

• Familiarity with Networking concepts

• Experience working in a team environment on multidisciplinary projects

• Experience in diagnosing and troubleshooting problems with IT systems

• Experience in producing various technical and performance reports/document with various software applications such as Salesforce, MS Dynamics, and the Office suite of products

• Effective listening, verbal and written communications skills

• Strong customer commitment

• Demonstration of time-management skills

• Team and individual problem solving and strong analytical skills

• Can work independently and in a small team environment

• Ability to create new processes – design, document and delivery process and education

Acronym requires that all students applying for student opportunities be enrolled in post-secondary level studies and be returning to full-time studies upon the completion of their work term. Exceptions will be made in cases where students require a work term in order to graduate. Only applications submitted via Acronym's career page will be accepted.

As part of our commitment to building a thoughtful and values-driven team, we encourage you to create your application materials—such as your resume, cover letter, and any written or oral responses—without the use of AI tools.

We’re genuinely interested in hearing your story, in your own words. Your personal voice, experiences, and perspective help us understand how you might contribute to our team and culture.

Thank…