Job Description
What is the opportunity?
The Senior UNIX Technical Analyst position is responsible for the day to day operations of RBC’s UNIX/LINUX estate worldwide. Change and event management will be top priority as well as liaising with clients during troubleshooting sessions. This L1 position will also be responsible for managing vendor engagement for Operating System issues and queries while keeping our L2, and senior management teams up to date.
The senior TSA is the first line of client contact and is responsible to ensure that all workflows are completed in an efficient and timely manner.
What will you do?
This position requires working shifts including days/evening/nights plus weekends.
Maintain a very good operational knowledge of the tools required for support of the systems, subsystems and support products.
Develop and maintain the necessary skills to support new technology being implemented into the area.
Provide technical support for problem analysis/determination to ensure affected components are promptly restored to service & ensures appropriate follow up.
Review changes prior to implementation to ensure these will not interfere with service levels.
Participates in the evaluation of new technology via Monthly MPLANS.
Ensures that strategic applications use proper technology within RBC’s long term architectural direction.
Maintains an excellent understanding of RBC technology.
What do you need to succeed?
Must have:
5+ years of professional experience.
RHEL 7/8/9 Experience.
Solaris 9/10/11 Experience.
Familiar with Openstack, Docker, Kubernetes.
Veritas Storage Foundations experience;
Clustering on Solaris and Linux (Pacemaker)Unix Shell Scripting.
NAS/SAN Disk experience.
Knowledge of OS Patching Strategies (yum, live upgrade, etc)
Knowledge of Firmware Apply Strategies.
Performance Troubleshooting (Grafana, OS utilities)
Nice to have:
RHSA or RHCE Certified.
Ansible automation experience.
X86, Sparc and UCS Hardware Knowledge.
Virtualization experience (Nutanix, VMware)
AIX.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
#Ll-POST
#TECHPJ
Job Skills
Cisco Unified Contact Center Enterprise (UCCE), Docker (Software), Intel X86 Assembly (Inactive), Kubernetes, NAS Management, Operating System Updates, Oracle Solaris, Oracle Solaris Cluster, Oracle Solaris Zones, Performance Monitoring, Red Hat Enterprise Linux (RHEL), Red Hat Enterprise Virtualization (RHEV), Storage Area Network (SAN), Unix Shell Scripting, Veritas Cluster Server, VMware TechnologiesAdditional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
Final date to receive applications:
Note: Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above
I
nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity lified applicants may be contacted to review their resume in more detail.
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