DevOps Engineer

Company Overview

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference – driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.

We are looking for a talented and experienced Dev Ops Engineer to join our team. Bridgenext is seeking a Dev Ops Engineer who will be expected to work autonomously and contribute to several high-impact projects, including architecting the data pipeline infrastructure to support our customer's data needs.

You will be working in CST business hours. You will be part of a team that has on‑call duties outside CST business hours, and you would need to respond to high‑priority incident pager calls.

• Coordinate with cross‑functional teams across multiple time zones to manage releases and deployments using ArgoCD across various environments.
• Ensure compliance with SDLC processes, providing regular updates on release status, process violations, and deviations.
• Mentor teams on Dev Ops best practices, identifying deployment risks, log anomalies, inefficiencies in deployment scripts, and gaps in release processes.
• Facilitate communication between engineering, operations, and QA teams, ensuring smooth and standardized deployment workflows.
• Continuously monitor deployment health using logging tools and provide proactive updates to stakeholders.
• Troubleshoot deployment failures, misconfigurations, and ArgoCD sync errors, collaborating with teams to resolve issues efficiently.
• Optimize CI/CD pipelines, automating deployment processes to improve efficiency and reduce manual intervention.
• Assist in provisioning and maintaining infrastructure, ensuring system reliability and scalability.
• Document deployment procedures, troubleshooting steps, and best practices to enhance team knowledge sharing and process improvement.

Remote in Canada

• At least 5 years of experience working as a Dev Ops engineer, preferably in an Azure environment.
• At least 1 year of hands‑on experience with ArgoCD, including managing application syncs, deployments to UAT and Production environments, rollbacks, and issue resolution.
• Strong understanding of release coordination in a multi‑team environment.
• Ability to identify and elevate process violations/deviations, last‑minute build changes, or deployment risks, maintaining JIRA records for deployment activities.
• Familiarity with Helm charts, Kustomize, or Kubernetes manifests used in ArgoCD‑managed deployments.
• Strong communication and coordination skills to work effectively with engineering teams.
• Knowledge of monitoring and logging tools (Datadog, Splunk, Prometheus, New Relic) for tracking deployment health.
• Experience in provisioning and configuring new environments for SaaS clients.
• Troubleshoot deployment issues, collaborating with teams to resolve failures, misconfigurations, and ArgoCD sync errors.
• Advocate for process improvements and tooling enhancements related to deployments, ensuring alignment across teams.

• Experience with the Atlassian suite (Jira, Confluence, Bitbucket) is a plus.
• Exposure working on other deployment utilities based on Helm is a plus.

• Solid written, verbal, and presentation communication skills.
• Strong team and individual player.
• Maintains composure during all types of situations and is collaborative by nature.
• High standards of professionalism, consistently producing high‑quality results.
• Self‑sufficient, independent requiring very little supervision or intervention.
• Demonstrate flexibility and openness to bring creative solutions to address issues.

Compensation varies depending on a wide array of factors, which may include but are not limited to location, role, skill set, and level of experience. As required by local law, Bridgenext provides a reasonable range of compensation for roles that may be hired as described above. The current pay range for this position is $60 to $70 hourly.