ServiceNow Developer
Job Description & How to Apply Below
Toronto, Ontario:
Sun Life Toronto Atria:
Sun Life Waterloo Kingtime type:
Full time posted on:
Posted Yesterday job requisition :
JRYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self.
You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
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* Job Description:
*** Actively participate in agile daily scrums, updating stories daily in JIRA/SNOW, documenting development progress and collaborating across platform teams
* Conduct QA on Developer code. Ensure that all development adheres to SLF Service Now development standards
* Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
* Build automated testing in Service Now ATF.
* Maintain existing ATF framework and ensure that ATF scripts are kept current
* Validate/Test API integrations
* Collect and report quality metrics from test execution
* Work with developers to design specific testing strategies for features being developed and automate them
* Create comprehensive test plans; execute and automate them
* Analyzes software and systems before customer use to ensure the product is defect-free. Validate functionality build by Developers and/or 3rd party vendors
* Support and participate in customer requirement workshops, working with product owner/stakeholders to configure/develop requested items and tasks
* Work with project teams to understand business/system requirements and solution designs and handle multiple priorities simultaneously
* Develop applications (scoped and out of the box) working with Service Now Studio for NOW Mobile
* Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
* Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal)
* Create and maintain system design and operations documentation
* 4 years experience in Service Now Development
* Extensive understanding of the ways in which Service Now can be configured and customized and scripting within the tool
* Extensive knowledge of building ATF scripts and maintaining the framework as changes take place within the modules, apps and forms.
* Experience integrating Service Now with external systems through SOAP, REST and/or JSON web services
* Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js
* Advanced experience with development in Service Now platform
** Assets:
*** Experience ITSM (Incident, Change, Problem, Config), VR/SIR, GRC, Discovery, CMDB, Virtual Agent, CSM, FSM, Mobile, Notify, Asset Management.
* ITIL Certification
* Integration Hub
* CSA and CAD certifications
* We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada.
* * We are thrilled to be recognized by
** Excellence Canada
** with their top-level certification, the
** Canada Order of Excellence for Mental Health at Work**, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
** Wellness programs that support the three pillars of your health – mental, physical, and financial
* The opportunity to move along a variety of career paths with amazing networking potential.
* As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various…
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