Senior Analyst, Operations Strategy & Insights

Overview

Who You Are As a Senior Analyst, Operations Strategy, you will play a critical role in optimizing performance, driving operational efficiency, and unlocking growth across Canada’s largest network of dental practices. You will partner with leaders across Operations, Finance, and other Support Centre teams to turn data into actionable insights that shape strategy and improve execution. The successful candidate will work on-site 4 days a week from our Toronto office at 181 Bay Street and 1 day a week in their home office.

Labour Management

• Analyze labour trends to identify opportunities for optimization and support achievement of labour budget targets.
• Partner with Field Operations to monitor key labour KPIs (e.g., labour cost % of revenue, provider days, staff ratios).
• Identify variances, deliver actionable insights, and drive continuous improvement initiatives.

Practice Growth Enablement

• Leverage data and insights and advanced modelling to uncover revenue growth levers such as optimizing provider schedules, chair utilization, or operating hours.
• Identify business constraints and design strategies to remove bottlenecks, enhance performance, and scale growth across the network.

Operational Strategy & Implementation

• Support the design, execution, and evaluation of initiatives that improve efficiency, standardization, and performance.
• Develop operational playbooks, support pilot programs, and analyze rollout results.
• Collaborate with senior leaders to execute initiatives that create strategic value.

Cross-Functional Collaboration

• Work closely with field teams to ensure seamless execution of optimization plans.
• Align implementation with strategic goals and ensure field feedback is integrated into ongoing improvements.
• Partner with Operations, Finance, IT, and HR to align strategic objectives and share insights that drive coordinated action and organizational success.

Performance Insights & Reporting

• Develop and maintain dashboards and reporting tools that track business performance across key metrics (revenue, labour productivity, provider utilization, scheduling compliance).
• Conduct root cause analysis to explain performance trends and highlight opportunities for improvement.

• Professional
  
  Experience:
  
  Proven success in operations, strategy, or analytics within dynamic, fast-paced environments. Experience managing multiple, complex projects simultaneously.
• Strategic Thinking:
  Ability to connect operational insights to broader business goals and identify high-impact opportunities.
• Analytical Expertise:
  Advanced data analysis skills with strong attention to detail. Capable of uncovering trends and turning data into clear, actionable insights.
• Problem Solving:
  Comfortable with ambiguity and adept at applying structured, practical approaches to solve complex problems.
• Data Storytelling:
  Skilled at translating data into compelling narratives that influence decisions and drive action.
• Communication
  
  Skills:
  
  Strong written and verbal communicator with experience presenting to both technical and non-technical audiences.
• Initiative and Ownership:
  Takes full accountability for deliverables and continuously seeks ways to improve processes and outcomes.
• Adaptability:
  Thrives in changing environments, quickly learns and pivots based on evolving business needs.

Dentalcorp is Canada s largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Note:

The original text contained an explicit statement about legal eligibility and accommodations. This has been retained in the final content as a standard informational paragraph. Please ensure this content remains compliant with your internal guidelines.

Salary Range: The base annual salary range is $80,000-$95,000 (plus a bonus of up to 10% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.