RQ- Systems Administrator​/Operations Support Specialist - Senior

The ideal candidate brings 10–15+ years of enterprise infrastructure experience, with at least 5 years managing Novell/eDirectory environments and parallel depth in Active Directory administration and file server management. This is a senior-level specialist role, not an entry or mid-level position. The candidate must understand both the source environment (OES, eDirectory, NSS file systems) and other architectures (Windows Server with Active Directory, Azure Files, AWS FSx, Sharepoint Online or Linux Samba), plus the complex permission mapping and migration methodology required to execute a clean transition across multiple business

Required:

• 7+ years enterprise systems administration
• 3+ years Novell OES/Net Ware administration (5+ preferred)
• 3+ years infrastructure migration experience
• Bachelor's degree in IT/Computer Science or equivalent
• Minimum one relevant professional certification (Novell CNA/CNE, Microsoft Azure Admin, CompTIA Server+, or equivalent)

Required Technical Knowledge:

• eDirectory, NSS file systems, trustee rights, LDAP
• File services, DFS, storage solutions
• Migration tools, methodologies, permission mapping
• Scripting (Power Shell, Bash, Python)
• Security, compliance, and audit logging fundamentals

Required

Soft Skills:

• Technical and stakeholder communication
• Project management and scheduling discipline
• Problem-solving and troubleshooting mindset
• Meticulous documentation and testing approach
• Accountability and issue escalation
• Collaboration across teams and divisions
• Adaptability and stress management during cutover windows

Support stakeholders with requests pertaining to the migration such as:

• Support to create G structure for 3-4 Divisions that are going to be part of a CR for H Migration (Paramedics, for example)
• Activities to decommission/archive H, G
• Support on G Migration discovery sessions, requirements gathering sessions, etc
• Support Potential increase on # of tickets for G once we start activities for migration
• Ffinalize the scope for J, K, L migration that should start in 2027

Must Haves:

• 7+ years enterprise systems administration
• 3+ years Novell OES/Net Ware administration (5+ preferred)
• 5+ years eDirectory, NSS file systems, trustee rights, LDAP
• 5+ File services, DFS, storage solutions