Business Continuity​/Disaster Recovery Specialist

Overview

We are seeking a proactive and diligent Business Continuity/Disaster Recovery Specialist to support developing and maintaining disaster recovery and business continuity plans. These plans cover key applications and services and align with global and segment standards. In this role, you will help the business achieve its disaster recovery testing objectives while serving as a trusted domain resource. You will also support global partners by promoting improved recovery methods and stronger testing and validation practices, contributing to continuous improvement in resilience and risk posture.

This role is ideal for someone with foundational knowledge of IT systems and risk management who is eager to grow in the field of disaster recovery and business continuity.

• Develop and maintain disaster recovery (DR) documentation, including recovery plans, runbooks, and testing schedules.
• Support DR testing activities, including planning, execution, and results analysis.
• Monitor and report on DR readiness across applications and services.
• Coordinate with internal partners to support DR audits, compliance reporting, and regulatory requirements.
• Work with L2 Risk and technology teams to improve recovery plans and address audit findings.
• Maintain accurate documentation, records, and audit evidence in corporate tracking systems.
• Occasional after-hours and weekend work to implement DR plans.
• Responsible to keep corporate audit databases up to date with statuses, issues, remediation plans, etc.

• Bachelor’s degree or equivalent experience in Information Technology, Disaster Recovery, or a related field.
• 3+ years of experience in disaster recovery, IT operations, or risk management.
• Understanding of disaster recovery concepts and IT infrastructure.
• Familiarity with backup solutions, cloud recovery platforms, or related technologies.
• Good communication and collaboration skills across technical and business teams.
• Ability to work independently and in a team environment.
• Strong organizational skills and attention to detail.
• Occasional after hours and weekends required.
• Certifications such as CBCP, CFCP, MBCP, ABCP, ISO 22301, or ITIL are an asset; equivalent experience is also valued.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team, we’ll support you in shaping the future you want to see.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. For more information, visit our story at

Manulife is an Equal Opportunity Employer. We embrace diversity and strive to attract, develop and retain a workforce that is diverse and inclusive. We are committed to fair recruitment, retention, advancement and compensation, and we administer all practices without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

A Human Resources representative will assist applicants requesting reasonable accommodation during the application process. All information shared during the accommodation process will be stored and used in a manner consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, please contact

Referenced Salary

Location:

Waterloo, Ontario

Working Arrangement:
Hybrid

Salary range is expected to be between CAD 86,100.00 and CAD . If applying for this role outside the primary location, please contact  for the salary range for your location. The actual salary will vary based on location, knowledge, skills, qualifications, experience, and education/training. Eligible employees may participate in incentive programs and earn incentive compensation tied to performance.

Manulife offers a wide array of benefits, including health, dental, mental health, vision, disability, life and AD&D insurance, retirement savings plans, and paid time off. If you are applying for this role in the U.S., please contact  for U.S.

-specific paid time off provisions.