Senior IAM Consultant

Downtown Toronto (Ryerson), Canada | Posted on 02/04/2026

1. Support the development, UAT, and production of PKI OIM and OPS/BPS Secure environments,including:

• Monitoring the health, performance, and status ofservice components (e.g., technology stack).
• Starting and stopping service components.
• Backing up or recovering service components (e.g.,associated data or configurations).
• Maintaining service components (e.g., applying patches, renewing certificates, or licenses).
• Triaging, analysing, and resolving incidents.
• Identifying, analysing, and resolving problems related to PKI OIM and OPS/BPS Secure.
• Assessing the impacts of changes on OPS Secure,including changes raised by clients and service providers (e.g., ITS,Compu Com, Telus).
• Documenting maintenance and support requirement sand procedures.

2. Provideon‑call support for the PKI OIM and OPS/BPS Secure production environments 24x7

• Participate in incident management activities as an incident analyst or tier‑2/tier‑3 SME.
• Participate in change management as a change assessor, change analyst, or application SME.

3. Support clients across the OPS and BPS for application integrations using PKI OIM andOPS/BPS Secure for identity and access management by:

• Analyzing client technical requirements and designing approaches/solutions.
• Describing patterns related to integration approaches/solutions.
• Developing processes and plans that support application of patterns.
• Constructing, testing, and deploying solutions.
• Analyzing and resolving problems encountered during integration.
• Developing utilities, scripts, applets, and reportsto facilitate and automate the integration experience.
• Documenting approaches/solutions.

4. Improve the support posture of the PKI OIM and OPS/BPS Secure team by:

• Developing requirements for support tools.
• Evaluating and recommending tools.
• Installing and configuring tools.
• Developing, testing, and deploying programmatic constructs (e.g., scripts, queries, views, reports, procedures, orothers).
• Documenting maintenance and support requirement sand procedures.

Skills &Experience Requirements Must Have

• 10+ years experience sustaining (administration,operations, support, patching, monitoring, starting/stopping) commercial‑off‑the‑shelf(COTS) identity and access management systems.
• At least 4 years experience related to Oracle Identity and Access Management Suite Plus. Experience with OIAM 12C is preferred.
• 10+ years experience designing, developing,deploying, and sustaining large application implementations using:
• Oracle Fusion Middleware
• Oracle Identity and Access Management Suite
• OHS, Tomcat, Windows IIS
• IBM HTTP Server, Apache, IBMWeb Sphere
• Oracle Database 19c
• Oracle Directory Server Enterprise Edition
• Experience with ITIL processes:
  Service Level Management, Problem Management, Change Management, Release Management,Capacity Management.

Role Breakdown
1.Sustainment of Large Identity Systems (40%)

• 10+ years sustaining COTS identity and access management systems.
• At least 4 years with Oracle Identity and Access Management Suite Plus (OIAM 12C preferred).
• At least 4 years experience with implementations over 10,000 registered users.
• 3+ years experience with Oracle Unified Methodology(OUM) for COTS implementations.
• 2+ years experience with Nagios and other system monitoring tools (e.g., Big Brother).
• Knowledge of IT security technologies, particularly encryption and authentication technologies:
• Public Key Infrastructure (PKI)
• Secure Sockets Layer (SSL)

2.Sustainment of Large Application Implementations (30%)

• 10+ years designing, developing, deploying, and sustaining large applications using:
• Oracle Fusion Middleware
• Oracle Identity and Access Management Suite
• OHS, Tomcat, Windows IIS
• IBM HTTP Server, Apache, IBMWeb Sphere
• Oracle Database 19c
• Oracle Directory Server Enterprise Edition
• Experience with ITIL processes including:
  Service Level Management, Problem Management, Change Management, Release Management, Capacity Management.

3. Incident and Problem Management (20%)

• 10+ years experience triaging, analyzing,diagnosing, evaluating options, and resolving application problems—especially those related to identity and access management systems and listed technologies.
• Experience with decision‑making…