Director, Control Testing

Position Responsibilities

You’ll help shape this new function and influence how Global Technology understands control performance and manages technology and cyber risk. You will assist the Senior Director of Controls Testing, to develop and lead the program across the Technology Function globally driving and improving our Line 1 program. This role is a people leader responsible for managing team members.

• Assist in building the Control Testing Team program in alignment with the Company’s methodology.
• Direct standardized, risk‑based Line 1 control testing across technology domains.
• Supervise multiple engagements and guide the testing team on appropriate scoping, sampling, test procedure development, evidence evaluation, issue identification, and retesting in accordance with Line 1 testing standards.
• Deliver high quality reporting and thematic analysis.

• Provide deep expertise in a specific technology control domain, standardize the testing approach, and share cross segment findings to ensure a consistent, high quality control testing approach.

• Identify, evaluate, and leverage automation, analytics, and AI enabled tools to improve depth, coverage, and consistency of testing.
• Find opportunities for continuous monitoring and streamline testing processes. Champion the shift from manual, point in time processes.

• Contribute to weekly and monthly reporting, including scorecards, dashboards, and key operational metrics.

• Represent the team in global forums, leadership meetings, offsite, and conferences — sharing insights and shaping strategy.

• Strategic problem solver who’s passionate about risk and capable of building a team that delivers results.
• 10+ years of progressive experience in Audit, Technology Risk, Information Security, Operational Risk, and Business Resiliency, within a global financial services organization.

• Professional designation (e.g., CPA, CIA, CISA) and university degree or equivalent experience in Computer Science, Information Technology, Business, or related field.
• Demonstrated ability to assess business processes and their risk implications, and make practical, beneficial recommendations.
• Expertise with key control frameworks and their application to technology environments.
• Excellent project management skills and ability to work independently while guiding others' work quality.
• Experience with data analytics to improve testing coverage and efficiency.
• Hands‑on experience with GRC tools (Archer preferred), Co‑Pilot and Power BI.
• Ability to harness data lakes, Python, and Gen AI to enhance testing would be an asset.
• Expertise in risk methodologies, control design, and audit standards.
• Outstanding verbal and written communication skills — you can simplify complexity and tell compelling stories with data.
• Comfortable working across global time zones and navigating diverse collaborator environments.

• Leadership & Influence: You inspire confidence, guide teams, and influence outcomes across all levels.
• Stakeholder Engagement: You build trust, align priorities, and manage expectations with finesse.
• Critical Thinking: You connect dots, anticipate risks, and think several steps ahead.
• Collaboration: You thrive in team environments and know how to bring people together to solve complex challenges.
• Communication: You’re a skilled presenter and facilitator, able to tailor your message to any audience.
• Execution Excellence: You manage time and priorities like a pro, delivering high‑quality work in fast‑paced settings.

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit