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IT Business Analyst

Job in Toronto, Ontario, C6A, Canada
Listing for: Manulife Financial
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Position Responsibilities

  • Interprets and documents business, technical and functional requirements.

  • Research and documents issues involving workflow procedures and processes.

  • Analyzes data and develops creative solutions.

  • Coordinates recommended process changes, improvements, and product implementations, including test plans to ensure successful implementation.

  • Collaborates with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems.

  • Translates business and user requirements into Epics, Features, and User Stories.

  • Facilitates the design sessions with the project implementation team.

  • Resolves acceptance testing framework and standards to assess completed projects.

  • Assists in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing.

  • Conducts review sessions to gain approval of requirements and manage changes through the application of standard control processes and tools.

  • Collaborates with development teams to facilitate effective implementation of system improvements or new solutions.

  • Collaborates with collaborators to gather and detail product requirements and translate these requirements into clear and actionable technical user stories or product specifications.

  • Plans, implements, and analyzes tests to evaluate the impact of changes or new features.

  • Prepares reports and presentations to communicate insights, findings, and recommendations.

  • Conducts regular evaluations to assess product performance against goals and benchmarks to identify areas of improvement and recommend strategies for optimization.

Required Qualifications
  • 4 years + of experience in the role of an IT Business Analyst.

  • Skilled in translating business/technical requirements into well-defined Epics/Stories/Tasks with clear acceptance criteria.

  • Solid grasp and experience in Agile Development methodologies and tools (Jira, Scrum, Kanban).

  • Strong SQL skills.

  • Working knowledge of Cloud based Systems.

Preferred Qualifications
  • Insurance domain experience.

  • Data Lake.

  • Power BI Reporting.

  • Azure Cloud.

  • No

    SQL (Mongo DB or any other relevant).

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite  .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una…

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