Director - IT Strategy & Risk Management

Position: Director - IT Contract Strategy & Risk Management
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*** The Director – IT Contract Strategy & Risk Management is a senior leadership role responsible for shaping Manulife’s enterprise approach to IT vendor contracting and third-party risk governance. This position combines deep expertise in contract negotiation with strategic oversight of regulatory compliance, cybersecurity requirements, and vendor risk posture. The Director will influence senior stakeholders, lead a high-performing team, and drive continuous improvement in vendor risk management processes, ensuring alignment with corporate objectives and global regulatory standards.
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* Position Responsibilities:

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* ** Strategic Leadership:
** Provide vision and leadership in defining and executing enterprise-wide strategies for IT vendor contracting and risk mitigation. Partner with Legal and subject matter experts to develop and enforce IT contractual clauses that safeguard Manulife’s data, ensure regulatory compliance, and align with industry best practices for IT security.
* ** Executive Influence:
** Advise senior leadership and business units on contractual risk posture, emerging regulatory trends, and strategic sourcing decisions.
* ** Governance & Oversight:
** Establish and maintain frameworks for contract compliance, vendor risk assessments, and regulatory adherence.
* ** Cross-Functional Partnership:
** Collaborate with Legal, Procurement, Risk, and Technology leadership to align vendor contracting with business priorities.
* ** Insights & Reporting:
** Deliver executive-level reporting and analytics to inform strategic decisions and improve risk visibility.
* ** Team Development:
** Build and lead a high-performing team, fostering expertise in IT contracting and risk management.
* ** Continuous Improvement:
** Drive process optimization and innovation in vendor risk governance, anticipating future risks and regulatory changes.
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* Required Qualifications:

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* Experience:

** 10+ years of progressive experience in IT contracting, third-party risk management, and vendor governance.
* ** Expertise:
** Strong background in reviewing and negotiating complex IT contracts, including cybersecurity and data protection clauses.

E.g. SaaS agreements, custodial agreements
* ** Leadership:
** Proven ability to lead teams and influence senior stakeholders across multiple business units.
* ** Regulatory Knowledge:
** Familiarity with OSFI B-10, OCC, privacy laws (PIPEDA, GLBA, GDPR, CCPA), and global compliance standards.
* ** Technical Proficiency:
** Skilled in MS Office, Power BI, and risk management platforms (e.g., Archer, Ivalua, Process Unity).
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* Preferred Qualifications:

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* ** Industry Background:
** Financial services (including wealth management & capital markets), insurance, or technology sectors.
* ** Risk Frameworks:
** Knowledge of NIST 800-53, NIST CSF, ISO 27001.
* ** Vendor Security Assessments:
** Experience conducting or overseeing vendor information security reviews.
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* Education:

** Masters in Business Administration or Law Degree preferred.
** When you join our team:
*** We’ll empower you to learn and grow the career you want.
* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock
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** Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi
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