Senior Manager, Business Management

Work Location: Toronto, Ontario, Canada

Hours 37.5

Line Of Business Enterprise Enabling Functions

Pay Details $115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Senior Manager, Business Application Management

TD Bank – Toronto, ON

Drive HR Technology Innovation. Lead with Vision. Transform the Future of Financial Services.

Are you ready to shape the digital core of TD Bank’s HR technology landscape? As Senior Manager, Business Application Management, you’ll guide a team of forward-thinking professionals, delivering mission-critical HR solutions that streamline operations, enhance employee experiences, and set the pace for transformation in one of Canada’s leading financial institutions.

The Core, Payroll, and Total Rewards Product Group is at the heart of TD Bank’s HR technology transformation. Our team manages the bank’s comprehensive HR tech stack—including platforms like Workday, Service Now, and Varicent—to deliver seamless, secure, and innovative solutions that empower over 95,000 colleagues across the globe.

• Strategic Leadership: Partnering with a team of Product Owners, develop and execute a visionary roadmap for HR business applications—spanning several critical applications like Workday and Service Now.
• Agile Delivery: Collaborate with product owners and cross-functional teams in an agile environment to deliver high-impact solutions, ensuring rapid iteration, continuous improvement, and exceptional user adoption.
• Tech Mastery: Oversee the design, implementation, and optimization of platforms such as Workday, Varicent, Service Now, and other HR applications, driving automation, process improvements, and our digital transformation.
• Team Empowerment: Mentor and inspire a high-performing team, fostering a culture of innovation, collaboration, and continuous learning.
• Stakeholder Engagement: Serve as a trusted advisor to business and technology leaders, translating complex requirements into actionable solutions that deliver measurable business value.
• Data & AI Trailblazer: Build digital, data, and AI capabilities that power smarter decisions and future-proof our business across our HR technology landscape.

• Direct accountability for leading and managing Business Operations Practices to support delivery of BAU processes for 3 or more applications
• Represent business as their Operational Excellence Champion
• Owns the deployment and change management for initiatives / projects spanning across all project tiers
• Responsible for providing support to projects in developing operating practices to support delivery and integration of Marketing Technology projects into Operational Processes
• Owns and maintains 3-year roadmap to establish vision, clarity, and alignment with the strategic and tactical direction of the business
• Oversees financial planning and management process as part of Operations budget and Marketing Technology budgets
• Provides oversight for the forecasting and management of Operation budgets across multiple applications with Finance standards
• Accountable for documentation management for Business Operations and Project artifacts (i.e. Operations Manuals, BRD, SRS, Test Plans, etc)

• Owns overall accountability for managing operational risk and controls
• Accountable for executive and management communications as it pertains to the Business Operations
• Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
• Establish effective…