Senior Site Reliability Engineer

WHAT MAKES US, US

Join some of the most innovative thinkers in Fin Tech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to Sim Corp!

At its foundation, Sim Corp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

The Senior Site Reliability Engineer at Sim Corp, plays a key role in ensuring the availability, performance, and reliability of systems and services. Works semi-independently to implement and manage infrastructure, monitor systems, and troubleshoot complex issues. The Senior Site Reliability Engineer collaborates with cross-functional teams to improve system reliability, automate processes, and ensure efficient operations for the delivery of high-quality services.

• Monitor and maintain the health, performance, and reliability of infrastructure and services
• Troubleshoot and resolve complex incidents and system outages, providing timely and effective solutions
• Automate operational tasks to improve system efficiency and reduce manual intervention
• Collaborate with development and operations teams to ensure seamless integration of systems and services
• Design, implement, and manage scalable and resilient infrastructure solutions
• Conduct capacity planning, ensuring systems can scale efficiently to meet business and client needs
• Develop and maintain documentation for system configurations, incident management, and troubleshooting processes
• Participate in on‑call rotations, providing support for critical incidents and ensuring prompt resolution
• Implement proactive monitoring and alerting systems to identify and mitigate potential issues before they impact service

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be proficient in several of the following skills and be able to - and interested in - learning the rest.

• Experience with Microsoft Windows Server, .NET, IIS, SQL Server, IPSEC VPN, Power Shell, and Microsoft Azure IaaS in complex business environments
• Solid knowledge of Windows network/system administration (Active Directory Domain Services, DNS, DFS, GPO, Remote Desktop Services, IIS with SSL Certificates) and core networking principles (IP addressing, routing, VPNs, OSI model layers 3 &
  7)
• Practical expertise in managing firewalls (CheckPoint Cloud Guard), configuring VPN tunnels, and troubleshooting connectivity using packet capture and analysis tools
• Advanced Power Shell scripting and automation skills, including Azure cmdlets and custom modules; experience administering Azure IaaS resources such as Virtual Machines, Storage Accounts, Key Vaults, Load Balancers, VNETs, subnets, NICs, route tables, Public IPs, Monitor Log Analytics, BLOB Storage, and AAD
• Familiarity with Dev Ops and monitoring platforms (Visual Studio Team Services, Git, Azure Dev Ops, Terraform, Data Dog, cloud/infrastructure monitoring tools) and basic Linux knowledge for troubleshooting
• Experience with SQL Server administration and queries, Agile/SCRUM methodologies, ITIL v4 IT Service Management processes, and Service Desk solutions (Sales Force, Remedy Force, Service Now, JIRA)
• Communication skills with the ability to explain complex technical concepts clearly and professionally; collaboration skills to build rapport and work effectively across time zones and geographies
• Problem‑solving mindset with adaptability, curiosity, and a customer success–driven approach; able to work with minimal supervision while thriving in team environments and contributing to decision‑making and solution design

For Toronto only:
The salary range for this position is…