Senior Quality Assurance Analyst

Title:

Senior Quality Assurance Analyst

Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

We are committed to investing in our employees and helping you continue your career at Scotiabank.

Join a dynamic and collaborative Agile ecosystem that contributes to the Leading‑Edge Application platform for Caribbean at CCA Technology Digital Engineering, servicing the Cash Management application for our Commercial and Corporate and Small Business customers. The incumbent will report to the Senior Manager.

• The Sr. QA Analyst will contribute to the overall success of QA in the team.
• The incumbent will be responsible for coordinating and/or executing the testing for multiple projects or releases.
• This incumbent will be an active collaborator on the project team and is responsible for following quality assurance and testing practices and is expected to provide test designing, test execution, defect tracking and QA progress monitoring services.

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Supervise and co‑ordinate testing for projects/releases.
• Assess UAT projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight time frames.
• Design UAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures.
• Schedule and approve the release of projects into the UAT environment; execute complex test plans and supervise the execution of testing, coordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co‑ordinate code delivery with external service providers.
• Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required.
• Assess the results of UAT tests and take appropriate action; work closely with the development group to resolve defects; elevate issues to management when necessary; make recommendations to release the code to Production.
• Work with individual project teams during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews.
• Maintain a thorough and current understanding of a broad range of assigned banking applications, UAT code configuration, system integration, environment resources and code delivery process; provide technical advice to development teams and external suppliers on integration of specific applications within the UAT environment.
• Identify and pursue opportunities to enhance personal breadth and depth of expertise and proactively apply knowledge on the job; identify and recommend enhancements or modifications to UAT processes to continually improve overall department efficiency and effectiveness.
• Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions.
• Champions a high‑performance environment and contributes to an inclusive work environment.

• The incumbent will have a bachelor’s or master’s degree in computer science, Information Systems, or other related field, OR a minimum of 5 years’ experience in Cash Management.
• The incumbent must work under tight deadlines, conflicting priorities and changing project requirements.
• Excellent interpersonal, communication, and influencing skills with ability to build and foster relationships with business users, project stakeholders, strategic technology partners.
• Ability to speak Spanish is an asset.
• Strong communication (verbal / written / presentation) skills to converse effectively and deliver to a variety of audiences.
• Experience managing projects from concept to completion…