Manager, Information Security

As the  Manager, Information Security  you will be part of the  Vendor Information Security Management  team and conduct assessments on information security controls. In this role, you will measure the effectiveness of the security controls, identify control gaps, and provide business advice and guidance on the various IT risks and/or contract gaps associated with the supplier.

This is an  individual contributor  position based out of the  Toronto, ON or Waterloo, ON  office with a  hybrid  work arrangement (3 days in office).

Position Responsibilities

Responsible for Information Security risk assessments of new and existing vendors. Reviews include IT Controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.

Assist with the establishment and completion of risk control assessments of internal information systems and functions

Provide and exhibit an expert understanding of specific technical concepts and solutions

Research and investigate independently new issues and innovations to maintain currency of technical expertise

Identify problems, propose then execute solutions

Perform contract reviews working with Legal, as appropriate

Collaborate with key vendors, partners and other teams

Assist with metrics creation and reporting

Improve current processes adding value and efficiencies

Perform site visits of vendors as required – virtually.

Required Qualifications

5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience

Bachelor's degree or equivalent

CISA is required

CRISC or CISSP preferred but not required

Excellent organization and planning abilities

Understanding of IT controls, audit and risk management

Ability to present to and work with all levels of management

Ability to handle complex issues

Proven ability to quickly and easily adapt to changes within the business and organization

Able to explain and bring business specific context to key IRM principles

Understands constraints that impact specific operations and decisions in their immediate area, business and/or division

Ability to Identify the big picture of interrelationships and dependencies

Ability to balance competing demands with little management direction/support

Ability to manage high Visibility and high-risk consequences

Effective communication, presentation, negotiation and influencing skills

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Salary…